Agency is the new advantage

Key takeaways from the 2026 Work Trend Index Annual Report: AI expands human agency—and Frontier Firms are moving first to capture it.

How-to guides

Turn AI ambition into business impact

Role redesign

Rearchitecting workflows

The operating model as strategy

Insights

Becoming a Frontier Firm: Microsoft’s AI journey

How we’re starting to unlock transformation at scale.

Case studies

AI transformation in action

America’s old best bank rebuilds itself around AI

How BNY is using agents to turn fragmented, manual work into organizational intelligence.

Levi Strauss & Co. refashions its timeless brand with AI

How the iconic denim company is weaving Copilot and agents into its operations.

Three things Frontier Firms understand about AI—and you should too

How do you build an AI-first organization? Lessons from the companies pulling ahead, and what leaders can start doing today.

Function guides

Explore the future of functions

Frontier Sales:
The agentic pipeline

Build an AI-fueled selling engine that enables humans to spend more time doing what matters most: creating relationships and trust.

Frontier HR:
Agentic workflows, human journeys

With AI handling repetitive daily processes, business partners can be fully present for the human moments that matter most.

Frontier IT:
Orchestrating the agentic future

Tech support and service blossom into a platform for AI-powered innovation and business value creation across the organization.

Banking on change

The making of a Frontier Firm: How AI is redesigning work at BNY

Podcast

Katy George: Ditch the org chart—your team’s future is fluid