Innovation

Reinventing work through new technology, spaces, and practices

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How Levi Strauss & Co. is refashioning its timeless brand with AI

The iconic denim company is weaving Copilot and agents into its operations, transforming the frontier-era pioneer into an AI-era Frontier Firm.

Frontier insights
Three things Frontier Firms understand about AI—and you should too
How do you build an AI-first organization? Lessons from the companies pulling ahead, and what leaders can start doing today.
Column
Fine-tuning is the secret to scaling expert knowledge across your company
Turn general-purpose AI models into agents that understand how your organization works.
AI Transformation
The CEO’s guide to building a Frontier Firm
To become an AI-first organization, start by imagining the impossible.
Column
AI at Work: Reasoning models and the future of business
How AI’s new capabilities will disrupt organizations—and entire industries.
Column
AI at Work: How AI Will Help Us Navigate Uncertainty
My take on 2024’s big advances—and what’s coming for 2025.
Year in Review
11 Unexpected AI-at-Work Insights from 2024
Lessons from AI experts, real-world research, and business breakthroughs that every leader should know.
Column
AI at Work: What Are AI Agents, and How Do They Help Businesses?
Understand the basics to grasp how to maintain a competitive edge. 
Results
AI impact at Dow: Copilot identifies millions in cost savings
How the materials science company is transforming its freight invoicing system—and streamlining its entire global shipping operation.
AI at Work
The Right Way to Co-Create With AI
Work with Copilot like it’s a colleague, not a calculator.
AI at Work
Anatomy of a Copilot
When it comes to AI, it’s the system (not the model) that matters.
Adoption
AI’s Impact at 3 Industry-Leading Companies
New data shows that adoption is increasing—and it’s already accelerating breakthroughs and driving innovation.
Recap
The Ripple Effect of AI at Work
3 key insights to help you stay ahead.
Generative AI
How Do You Measure the Value of AI at Work?
Our new metric can help business leaders track their organization’s AI trajectory.
A New Blueprint
How AI Can Help Build More Intentional Meetings
Meetings should be meaningful and effective. Technology can help.
Framework
Five Key Principles for Implementing an AI Strategy Across Your Organization
New research points to role-specific needs and pain points—understanding them will help ensure a successful rollout.
Customer Zero
Our Year with Copilot: What Microsoft Has Learned About AI at Work
Getting AI right requires intention, experimentation, and some unexpected heroes. Here’s how you can apply insights from our experience to your own organization.
Interactive Quiz
How Do You AI?
Take our quiz to learn what your approach to generative AI says about you
New Skills
Seven Tips for Having a Great Conversation with Copilot
It starts and ends with a curious, iterative mindset, but some key rules apply when you’re crafting the prompt itself
Techniques
The Art and Science of Working with AI
We’re entering a new era of AI-powered productivity. Learn what business leaders need to know to get their organizations—and their people—ready
First person
How 6 Experts Use Next-Generation AI
From saving time to making presentations more fun, here’s how artificial intelligence experts use the latest technology in their work
Briefing
Four Ways Leaders Can Empower People for How Work Gets Done
In times of uncertainty, people are ready for software that helps them code their own solutions, and for artificial intelligence tools that let them focus on what’s important
Artificial Intelligence
Kevin Scott on 5 Ways Generative AI Will Transform Work
From helping write code to conjuring images seemingly out of the air, this new form of computing will change the nature of creativity and productivity
Q&A
Chris Young on What Work Will Look Like in 2030
The executive behind some of Microsoft’s most complex partnerships on empathy, AI, and the importance of intentional meetings
Design
Want People to Come Back Together In-Person? Reimagine the Space Itself
Four design principles for maximizing your team’s together time
New Research
Too Many Meetings? Here’s How AI Could Change That
A look inside the research transforming how—and how much—we meet
How to Hybrid
Bringing New Technology into the Workplace? Read This First
A step-by-step approach to tech adoption that your employees might just enjoy
Strategies
Invest, Encourage, Communicate: How to Deploy Technology on the Front Lines
Workers are eager to adopt new digital tools. Here’s how to get that done right
Innovation
The (Mostly Digital) Future of Hybrid Events
Getting together in person has real power. But going virtual has taken events to new heights—and that’s a good thing
Beyond the Office
Don’t Just Celebrate Your Frontline Workers—Empower Them
The frontline has been doing hybrid work all along. Companies need to support these workers as the digital professionals they are
Places
Designing the New Hybrid Meeting Experience—for Everyone
How teams from across Microsoft worked together to help remote and in-person workers see eye to eye
Places
How to Reimagine Workspaces for the Hybrid Era
The right mindset can enable equal access for everyone.
Workplace
The Case for EXP
The past year has shown that the digital experience of working for a company is the employee experience.
Beyond the Office
Frontline Workers Urgently Need a Front End
Digital tools must move beyond the office.
Social Capital
Bringing Us Together
How Microsoft built a new way to meet online—and changed the world of work in the process.

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