Work Trend Index Annual Report

2025:
The Year the Frontier Firm Is Born

alt=""

AI Transformation

An animated image of a metallic 3D star that is rotating and seemingly turning inside-out before returning to its original shape.

Editor's Pick

alt=""

Quick Read

Light refracting through a prism shaped like a Copilot sparkle

Trending

Podcast

A collage of images, including two colleagues using laptop computers consulting with each other; the exterior of a building with a DOW sign on the wall; a tightly cropped image of a person carrying a sealed cardboard box; and the front half of a semi truck with trailer.

Generative AI

alt=""

AI Transformation

An animated image of a metallic 3D star that is rotating and seemingly turning inside-out before returning to its original shape.

Editor's Pick

Work Trend Index Annual Report

2025:
The Year the Frontier Firm Is Born

alt=""

Quick Read

Light refracting through a prism shaped like a Copilot sparkle

Trending

Podcast

A collage of images, including two colleagues using laptop computers consulting with each other; the exterior of a building with a DOW sign on the wall; a tightly cropped image of a person carrying a sealed cardboard box; and the front half of a semi truck with trailer.

Generative AI

Generative AI

AI will revolutionize work. Learn how

A colorful photo-illustration of DJ Patil, former US Chief Data Scientist 

Podcast

DJ Patil on Using AI to Move Fast and Fix Things

A colorful illustration of people being launched or boosted into the sky with capes that remind the viewer of cursor pointers.

Work Trend Index Special Report

What Can Copilot’s Earliest Users Teach Us About Generative AI at Work?

alt=""

Podcast

Intelligence on Tap Is a “Big Deal for Business,” says Microsoft’s Jared Spataro

Practical Guidance

The WorkLab Guides

A colorful animation depicting an industrial site, with little cartoon bubbles popping up to depict people asking for help as they face technical issues or equipment breakdowns. 

AI + Field Service

How AI Can Give Field Service Technicians a Boost

A colorful animation depicting the desk of a customer service employee who is responding to messages and requests that pop up. 

AI + Customer Service

How AI Can Empower Customer Service Agents

A colorful illustration of a seller’s desk.

AI + Sellers

How Sellers Can Use AI to Better Engage with Customers

A colorful illustration of a marketer’s desk.

AI + Marketers

How Marketers Can Use AI to Unlock Breakthrough Creativity

Read the Guides

Leadership

alt=””
  1. AI at Work: “Intelligence on Tap” Will Reshape Knowledge Work
  2. AI at Work: How Human-Agent Teams Will Reshape Your Workforce
  3. AI at Work: Coming to Terms with AI’s Cognitive Inflection Point

Culture

Illustration of a rocket taking off, flecked with AI-style sparkles. 
  1. 3 Proven Ways to Boost AI Usage and Make It Stick
  2. The Key to a Thriving Workforce? A Smart Approach to AI
  3. AI Data Drop: What the Future Workforce Really Cares About

Innovation

An illustration of an iceberg, with just the very top above water and the larger portion underwater.
  1. AI at Work: Reasoning Models and the Future of Business
  2. AI at Work: How AI Will Help Us Navigate Uncertainty
  3. 11 Unexpected AI-at-Work Insights from 2024

Collaboration

A colorful illustration of several different islands connected by bridges.
  1. When It Comes to AI, Don’t Build 'Islands of Intelligence'
  2. With Copilot, Every Meeting Is a ‘Digital Artifact’
  3. The Key Ingredient in Every Copilot Conversation

Performance

A collage of illustrated icons, including a pie chart, a bar graph, and a staircase, which features a silhouetted image of a person seemingly walking up.
  1. AI Data Drop: The Surprising Way AI Makes Hard Work Easier
  2. How Not to Use AI
  3. AI Data Drop: Handling Risky Business in Half the Time

Wellbeing

A graphic featuring a yellow dot breaking through a barrier to be among other different colored dots, indicating the inclusivity benefits of AI in the workplace.
  1. AI Data Drop: How AI Breaks Down Barriers to Inclusivity
  2. These 5 New Habits Will Help You Get the Most Out of AI
  3. How This ESPN Leader Works Now: A Paper Planner, Next-Gen AI, and a ‘Snow White’ Garden
In the News
Thumbnail of Satya Nadella and Sam Altman

Microsoft Just Rewrote Work—Here’s The New Language

Jared Spataro on the future of work

5 ways AI is changing healthcare

‎

Microsoft Source EMEA

A father’s quest for diagnosis inspired a disruptive AI solution

Microsoft Source

3 new ways AI agents can help you do even more

Microsoft Source LATAM

A Colombian judge leads judicial transformation with Copilot

Additional research on the future of work

Explore Microsoft Research