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  • Published:
    01 September 2015
  • Languages:
    English, Spanish, Chinese (Simplified), Chinese (Traditional), French, German, Japanese, Portuguese (Brazil)
  • Audiences:
    IT professionals
  • Technology:
    Windows 10
  • Credit towards certification:

Configuring Windows Devices

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70-697: Configuring Windows Devices

Skills measured

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area in the exam. The higher the percentage, the more questions you are likely to see on that content area in the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

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Note: There are exam updates effective as of November 30, 2017. To learn more about these changes and how they affect the skills measured, please download and review the Exam 697 change document.

Manage Identity (10-15%)
  • Support Windows Store, Windows Store for Education, Windows Store for Business, and cloud apps.
    • Install and manage software by using Microsoft Office 365, Windows Store for Business apps, or Windows Store for Education apps; sideload apps by using Microsoft Intune; sideload apps into online and offline images; deeplink apps by using Microsoft Intune; integrate Microsoft account, including personalisation settings
  • Support authentication and authorisation
    • Identify and resolve issues related to multi-factor authentication, Windows Hello for Business, virtual smart cards, picture passwords, and biometrics; implement workgroup and domain authentication; implement Homegroup; configure computer and user authentication using secure channel, account policies, credential caching, and Credential Manager; implement local accounts and Microsoft accounts; implement Workplace Join; configure and troubleshoot Windows Hello; implement Azure AD Join; connect Microsoft accounts to domain accounts
Plan Desktop and Device Deployment (10-15%)
  • Migrate and configure user data.
    • This objective may include but is not limited to: migrate user profiles; configure folder location; configure profiles, including profile version, local, roaming, and mandatory
  • Configure Hyper-V.
    • This objective may include but is not limited to: create and configure virtual machines including integration services; create and manage checkpoints; create and configure virtual switches; create and configure virtual disks; move a virtual machine’s storage
  • Configure mobility options.
    • This objective may include but is not limited to: configure offline file policies, power policies (powercfg;), Windows to Go, sync options, Sync centre, and Wi-Fi direct
  • Configure security for mobile devices.
    • This objective may include but is not limited to: configure BitLocker; configure startup key storage
Plan and Implement a Microsoft 365 Solution (10-15%)
  • Support mobile devices.
    • This objective may include but is not limited to: Support mobile device policies including security policies, remote access, and remote wipe; support mobile access and data synchronisation including Work Folders and Sync centre; support broadband connectivity including broadband tethering and metered networks; support Mobile Device Management by using Microsoft Intune including, Windows 10, Windows 10 Mobile, iOS, and Android
  • Deploy software updates by using Microsoft Intune.
    • Use reports and In-Console Monitoring to identify required updates; approve or decline updates; configure automatic approval settings; configure deadlines for update installations; deploy third-party updates
  • Manage devices with Microsoft 365 Solution.
    • Provision user accounts; enroll devices; view and manage all managed devices; configure the Microsoft Intune subscriptions; configure the Microsoft Service Connection Point role; manage user and computer groups; configure monitoring and alerts; manage policies; manage remote computers
  • Configure information protection.
    • Manage and configure Office 365 Data Loss Prevention, Windows Information Protection and BitLocker, Azure Information Protection, Microsoft Cloud App Security, Office 365 Advanced Security Management
Configure Networking (10-15%)
  • Configure IP settings.
    • This objective may include but is not limited to: configure name resolution; connect to a network; configure network locations
  • Configure networking settings.
    • This objective may include but is not limited to: connect to a wireless network; manage preferred wireless networks; configure network adapters; configure location-aware printing
  • Configure and maintain network security.
    • This objective may include but is not limited to: configure Windows Firewall; configure Windows Firewall with Advanced Security; configure connection security rules (IPsec); configure authenticated exceptions; configure network discovery
Configure Storage (10-15%)
  • Support data storage.
    • This objective may include but is not limited to identifying and resolving issues related to the following: DFS client including caching settings; storage spaces including capacity and fault tolerance; OneDrive
  • Support data security.
    • This objective may include but is not limited to identifying and resolving issues related to the following: Permissions including share, NTFS and Dynamic Access Control (DAC); Encrypting File System (EFS) including Data Recovery Agent; access to removable media; BitLocker and BitLocker To Go including Data Recovery Agent and Microsoft BitLocker Administration and Monitoring (MBAM)
Manage Data Access and Protection (10-15%)
  • Configure shared resources.
    • This objective may include but is not limited to: configure shared folder permissions; configure HomeGroup settings; configure libraries; configure shared printers; configure OneDrive
  • Configure file and folder access.
    • This objective may include but is not limited to: encrypt files and folders by using EFS; configure NTFS permissions; configure disk quotas; configure file access auditing Configure authentication and authorisation.
Manage Remote Access (10-15%)
  • Configure remote connections.
    • This objective may include but is not limited to: configure remote authentication; configure Remote Desktop settings; configure VPN connections and authentication; enable VPN Reconnect; configure broadband tethering; configure Remote Desktop client for Windows 10 Mobile, iOS, and Android; protect remote desktop credentials with Remote Credential Guard; enable restricted admin mode for RDP in Windows 8.1 and Windows 2012 R2
  • Configure mobility options.
    • This objective may include but is not limited to: configure offline file policies; configure power policies; configure Windows to Go; configure sync options; configure Wi-Fi direct.
Manage Apps (10-15%)
  • Deploy and manage RemoteApp
    • Configure RemoteApp and Desktop Connections settings, configure Group Policy Objects (GPOs) for signed packages, subscribe to the Desktop Connections feeds, export and import RemoteApp configurations, support iOS and Android, configure remote desktop web access for distribution
  • Support desktop apps.
    • This objective may include but is not limited to the following support considerations including: Desktop app compatibility using Application Compatibility Toolkit (ACT) including shims and compatibility database; desktop application co-existence using Hyper-V and App-V; installation and configuration of User Experience Virtualisation (UE-V); deploy desktop apps by using Microsoft Intune
Manage Updates and Recovery (10-15%)
  • Configure system recovery.
    • This objective may include but is not limited to: configure a recovery drive; configure system restore; perform a refresh or recycle; perform a driver rollback; configure restore points
  • Configure file recovery.
    • This objective may include but is not limited to: restore previous versions of files and folders; configure File History; recover files from OneDrive
  • Configure and manage updates.
    • This objective may include but is not limited to: configure update settings; configure Windows Update policies; manage update history; roll back updates; update Windows Store apps

Preparation options

Instructor-led training
Find a Microsoft Learning Partner near you
Self-paced training

Microsoft on edX: Windows 10 Features for a Mobile Workforce

In this XSeries Program, learn how to plan, implement and support Windows 10 desktop and device deployment across an enterprise, including networking and storage configuration. Find out how to manage data access and protection, remote access, apps, updates and system or file recovery as you prepare for Microsoft Certification exam 70-697.

Practice test

Take a Microsoft Official Practice Test for Exam 70-697

From the community



Exam Ref 70-697 Configuring Windows Devices
Published: 16 November 2015

Prepare for Microsoft Exam 70-697 and help demonstrate your real-world mastery of configuring Windows 10 devices in the enterprise. Designed for experienced IT pros ready to advance their status, this Exam Ref focuses on the critical-thinking and decision-making acumen needed for success as a Microsoft specialist.

Buy this book at the Microsoft Press Store

Who should take this exam?

Candidates for this exam are Windows device support technicians or Windows Device System Administrators who are responsible for building solid identities, protection of content (data loss protection), mobile device management policy, virtualisation with Hyper-V, and application management using the Company Portal or the Windows Store.

Candidates should have experience with Windows desktop administration, maintenance, troubleshooting, Windows 10 security, and integrated Azure features. Candidates should have a basic understanding of Windows networking technologies, Active Directory, and Microsoft Intune.

More information about exams

Preparing for an exam

We recommend that you review this exam preparation guide in its entirety and familiarise yourself with the resources on this website before you schedule your exam. See the Microsoft Certification exam overview for information about registration, videos of typical exam question formats and other preparation resources. For information on exam policies and scoring, see the Microsoft Certification exam policies and FAQs.


This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format. To help you prepare for this exam, Microsoft recommends that you have hands-on experience with the product and that you use the specified training resources. These training resources do not necessarily cover all of the topics listed in the "Skills measured" section.