GiveLife 365 helps nonprofits maximize their mission outcomes

Volunteer MBC, a registered charity, fuels purposeful connections between people to respond to pressing social issues in the greater Toronto area. Volunteer MBC serves as a backbone for nonprofits by supporting their volunteer recruitment and recognition, as well as by providing resources and training to engage volunteers effectively.

Alphavima Technologies developed its GiveLife 365 constituent relationship management (CRM) solution specifically for nonprofits to balance ease of use with affordability and increase mission impact. Volunteer MBC engaged Alphavima Technologies to address the issues around its legacy systems.

Customer Challenges

Volunteer MBC’s mission is to create a community united by volunteerism where people truly care for each other. But the nonprofit’s legacy system posed a series of challenges stemming from low digitalization, lack of automation, heterogeneous data management across its business processes, and reliance on disparate third-party solutions. The key challenge Volunteer MBC faced was to bring all aspects of constituent and volunteer management into one platform, and the organization needed a solution that would fully integrate its referral database, while making it user-friendly and easy to navigate.

Partner Solution

The GiveLife 365 CRM, which leverages the power of Microsoft Dynamics 365, provides Volunteer MBC with seamless constituent management across all verticals—including volunteer registration, donations, and sponsorships—and clear data visualization and insights to optimize decision-making. By embracing the GiveLife 365 implementation and Microsoft ecosystem, Volunteer MBC is now fueled by a new platform that fully integrates its extensive referral database of volunteers, enabling effective volunteer management.

Customer Benefits

Leveraging the GiveLife365 solution and Microsoft cloud ecosystem has provided Volunteer MBC with the tools to streamline its existing processes and automate workflows. The nonprofit also now has 360-degree visibility into its constituents, driven by advanced analytics. The power of Dynamics 365, bolstered by the capabilities of GiveLife 365, has made it possible for Volunteer MBC to overcome its organizational and administrative challenges.