G&J Pepsi-Cola Bottlers’ digital and business transformation efforts to maximize customer service, revenue, and cost savings are exceeding expectations around every corner. Real-time, 360-degree customer visibility is optimizing frontline employee effectiveness and reducing costs associated with inefficiencies.
G&J Pepsi produced immediate and significant results with a customer engagement solution utilizing Dynamics 365 Sales and Dynamics 365 Field Service on top of Power Platform. The company leans in on innovation and layering in powerful functionality to address its priority needs. Palpable excitement is bubbling up throughout the company—people are excited to have data at their fingertips and, more important, excited about what they can do with it to make their, their customers’, and their company’s lives better. An 8 percent increase in revenue and 6.6 percent decrease in operating expenses are reflective of the magnitude of impact.
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