Since 1986, MCT has been among the leading authorized Carrier Transicold dealers for truck, trailer, rail, and auxiliary power unit (APU) sales and repair services across the United States. Now consolidated as a family of companies, MCT Companies provides a complete range of services for the transport refrigeration industry from coast to coast, across 16 locations in seven states. MCT's dedication to consistency drove an operational evolution that eventually required that the business adopt a new system for its Accounts Payable team. The company turned to AQL Technologies, which leveraged its extensive knowledge of Microsoft best practices to streamline MCT’s invoice processing system through robotic process automation (RPA).
Customer challenges
MCT was struggling with a legacy accounts payable process, and tasks such as invoicing, order processing, billing, and quote processing were often handled manually. The company's heavy reliance on this manual system made the data-entry process prone to human error. MCT’s Accounts Payable department was using this system to handle thousands of invoices every month. Worse, the invoices were in an unscannable format that made it difficult to extract information, which was increasingly impacting the team’s productivity and efficiency.
Partner solutions
AQL helped MCT achieve true end-to-end automation across its business processes and enhance its productivity by replacing its manual, tedious, and error-prone tasks with accelerated bot actions. The solution combines AQL’s RPA expertise with the capabilities of Power Automate, leveraging the service’s potential to help MCT adopt a truly automated invoice-processing system.
Customer benefits
By embracing AQL’s efficient and expert RPA services and a fully automated invoice-processing system, MCT’s Accounts Payable team has significantly reduced the turnaround time for processing invoices. In addition, backlogged invoices are now processed in just two hours, cutting down on the number of pending invoices. Among the many other benefits that AQL's RPA-based solution has helped MCT achieve are increased return on investment (ROI), cost savings, and productivity—all while easing the burdens on the company's employees.
“AQL’s RPA consulting services has helped us save hundreds of manual work hours and process invoices, orders, bills, quotes with much lesser cycle time, thus improving relationship with our business partners. Not only are our immediate issues addressed, but our product success rate has increased from 45 percent to 85 percent in a short span of time.”
Kurt J. White, Director of Contract Service, MCT Companies
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