Zammo.ai is on a mission to help organizations create personalized, customizable conversational AI experiences, regardless of industry, size, or IT skill set. Zammo uses the combined capabilities of Microsoft Azure Cloud Service, Azure OpenAI Service, and Azure Cognitive Search to enable automated conversations directly from customer source documents and web pages. Through the Azure OpenAI Accelerator, Zammo’s rapid custom proof of concept demonstrates the value of automated customer conversations across channels like voice, web, and social media.
In addition to saving Zammo customers time and resources, it gives them full control of the technology to customize the user experience to their brand and use cases. It’s also simplifying how organizations share knowledge, giving them the ability to provide more personalized service, and helping increase operational efficiencies as businesses and agencies can connect with customers or constituents through one solution across the most popular communication channels.
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