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April 05, 2023

AI4Bharat achieves more data processing with less costs in a critical research project on sign language with Microsoft Azure

“AI4Bharat is an initiative focused on building open-source AI for Indian languages, including datasets, models, and applications. Incubated in IIT Madras as a non-profit, it is supported by a few organizations & entities including Microsoft Research, and Azure Global, and is a Microsoft’s AI for Accessibility Grantee.”

AI4 Bharat

Inclusive language key to social participation of people with hearing impairments

The Deaf and Hard of Hearing community (DHH) currently uses several sign languages for communication.

There are 300 sign languages in use around the world, each different from the others. For example, American Sign Language is different from British Sign Language. In India, the Indian sign language community is diverse, with different signs used for the same word in different regions. 

This poses a huge challenge to the DHH community’s efforts to ensure better social and workforce participation and equity in the quality of life.

A survey conducted by AI4Bharat found that 56% of people in the DHH community faced communication challenges in the workplace, while others faced issues in places like banks and restaurants. Following the report’s findings, the team at AI4Bharat realized that the Indian DHH community was doubly disadvantaged as Indian sign language is not widely used. Also, Indian Sign Language (ISL) is not as streamlined as some of the other sign languages.

With an eye on making the world more accessible to the DHH community in India, AI4Bharat launched project ASSIST to improve their quality of life using inclusive AI. While the ultimate aim would be to have solutions for real-time sign language translations, ASSIST is a research project towards that direction. 

Dr. Pratyush Kumar, Co-founder, AI4Bharat, says, “Microsoft firmly believes that accessible technology is a fundamental building block to unlock opportunities in every section of society while bridging the disability divide in innovative and new ways. Our partnership with them is allowing us to resolve many obstacles in our quest to build a more inclusive world for the DHH community.”

Data collection for sign language

The lack of data presented a significant problem for AI4Bharat, as AI models require huge amounts of data to learn from and perform. Hence, the team invested considerable effort in approaching people and collating data of them signing words. Working with the team at Microsoft Research, AI4Bharat adapted Project Karya, a crowdsourcing platform for data collection, to address its requirements. It extended Karya to collect sign language-related data via mobile phones. This was a first, as there was no other smartphone application that collected data from people using signs for words. It would show the user a word and record them signing it. The DHH community played a critical role as a co-creator in the project, helping with valuable inputs. With Microsoft’s support, AI4Bharat collaborated with several institutions, reaching out to people who understood sign language in multiple spoken languages. This allowed AI4Bharat to define the problem statement better.

More computing with less

As signs used across India are vastly different, the solution often requires a massive amount of data to train AI models, which in turn means using immense computing power.  

In this scenario, Azure Compute and Azure Cognitive Services proved effective. The solution had to collect and store data from videos containing sign language and publicly available online courses for Indian Sign Language. 

It was challenging as data labeling had to be done further to understand and use the data appropriately in the AI models, which would learn from this collated data about signing and patterns. Post this; the models were trained and fine-tuned using smaller amounts of labeled, high-quality data. Since Azure Compute allows scaling on demand and offers pay-as-you-go pricing options, it helped AI4Bharat to perform large-scale processing of data at optimal costs. Azure Cognitive Services was used to filter out high-quality data from the entire data set to achieve higher accuracy and efficiency in the models.

Overcoming AI skepticism  

A key challenge was the perception of AI as a futuristic technology that would be irrelevant in the current context.

Gokul NC, Team member, AI4Bharat, says, “Many people perceive AI as a futuristic notion of humanoid robots and holograms. There is a lot of skepticism around AI as well. AI is grounded in reality. If used correctly, it can revolutionize accessibility and inclusion. We hope to provide an AI-based solution that the DHH community can use to sign. It is also encouraging that there are efforts by the government to standardize sign language.” 

While the project was started with ISL in mind, the collection and storing of data and training of AI models have made it sign language independent. Apart from ISL, it is applicable today for six more sign languages, including American, Korean, Argentinian, German, Greek, Turkish, and Chinese. Also, it is building datasets that enable the recognition of signs in various sign languages at scale. The project has achieved more than its original objective, thereby maximizing the value of the investment in it. It has been recognized by the Association for Computational Linguistics (ACL) and NeurIPS. The trained models have led to state-of-the-art outcomes, with accuracy levels of 66% to 75% for classifying words based on the sign language input provided to them.

Harnessing innovation with Azure

While the research may still be away from becoming an AI-only solution for the DHH community, it is already being used in innovative ways. It is being leveraged to build other applications that can engage the community better. Along with Microsoft Research, AI4Bharat is developing a video conferencing application that will allow the DHH community to reap the benefits of remote work, remote learning, and file sharing capabilities, as well as a collaborative quiz application for members of the community to create videos for questions and answers. 

Roshni Poddar, Team member, AI4Bharat, says, “AI4Bharat focuses on India-centric issues across domains and is a great platform to collaborate and build AI solutions that can enable both growth and greater inclusion. With project ASSIST, we hope to make the world more inclusive for the DHH community. Grateful for the opportunity to be engaged in such a crucial project.”

“Microsoft firmly believes that accessible technology is a fundamental building block to unlock opportunities in every section of society while bridging the disability divide in innovative and new ways. Our partnership allowing us to resolve many obstacles in our quest to build a more inclusive world for the DHH community.”

Dr. Pratyush Kumar, Co-founder, AI4Bharat

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