Microsoft Certified Refurbished
How the refurbish process works
Device refurbished
The product is extensively screened, repaired, tested, and cleaned to new product standards.
Repackaged
The product is then packaged in a Microsoft Certified Refurbished box with all standard accessories and manuals.
Warranty included
Includes standard 12-month warranty and available extended warranty options.
Ready for you
Shop Microsoft Certified Refurbished to score great deals on Microsoft products.
Why buy a Microsoft Certified Refurbished Device
Great price
Our Microsoft Certified Refurbished program is a way to own a like new device at a discounted price, helping to make exceptional products more accessible.
World-class support
Anyone who buys a Microsoft Certified Refurbished product gets the same world-class customer support as someone buying a brand-new device.
Good for the planet
Buying a Microsoft Certified Refurbished Device is a sustainable way to own a Surface that was pre-owned and refurbished to the same standards as a brand-new product.
Why shop at Microsoft Store?
Free 2–3 day shipping
No minimum purchase, available on eligible products.
Free returns
Need to return something? No problem. Any device can be returned within 30 days of purchase.
Instant software downloads
Don't wait for delivery. All of our software is ready for instant download.
Talk with an expert
Our team of experts are here to answer any of your questions.