Keeping students, faculty and research partners communicating seamlessly proved difficult as Marc Bennett, Learning Technologist, Newcastle University explains "Over the last few years we've had a lot of issues around being able to collaborate both within Newcastle University but also outside with our partners. There was definitely a need for a modern toolset."
Already a user of Microsoft Office 365, they looked to Teams to help improve collaboration.
For staff working with external research partners, Teams proved invaluable. Graham Collins, Research Computing Analyst at Newcastle University comments "We've got projects that are 150 members. Teams as it is, out of the box, solves the problem of how to collaborate in academic research better than anything I've seen before."
For students the big win was the ability to collaborate effortlessly on projects, as James Woods, Student Course Rep notes "It's been a really efficient way for us to get things done and get things done faster. It made such a difference." Gill Holden, Lecturer in Accounting, adds "Introducing Microsoft Teams, I think, has enabled the students to grow and really reach their potential"