Microsoft at NRF 2019
Thank you for visiting us at NRF featuring solutions showcasing enabling intelligent retail by engaging your customers, empowering your employees, optimizing your operations and transforming your products.
Enabling intelligent retail
Transform your retail customer experience
Top 5 at NRF
Delivering an intelligent supply chain
How leading retailers put customers - and their data- at the center
While shoppers are still hitting the stores before the end of 2018. leading retailers are making investments to future-proof their businesses so they can exceed customer expectations season after season.
Microsoft at NRF: Delivering on the promise of intelligent retail
At Microsoft, we look to bring to market products and services that work seamlessly together to help retailers do more and take advantage of the latest technologies like AI, machine learning and IoT across the entire organization.
Delivering fresh customer experiences by embracing
Retail has always been an industry fueled by change. That’s even more true today, when the whims and desires of customers can change at the speed of a tweet. The most successful retailers are obsessively customer-focused.
In case you missed it: Shelley Bransten’s top takeaways from NRF 2019
Another year, another exciting week of retail innovation at NRF 2019. Here’s a quick rundown of favorite sessions and exhibits from the big show, plus a shopping list of lessons for savvy retailers in 2019 and beyond.
Chris Capossela EVP, Chief Marketing Officer of Microsoft, Mktg & Consumer Business
Shelley Bransten, Corporate Vice President, Worldwide Retail
Alysa Taylor, CVP, Business Apps and Global Industry
Julie Sanford, General Manager, Global Industry Product Marketing
Adobe Experience Cloud
A complete customer journey from product discovery, personalized engagement, bot interactions and cross-channel email, mobile and in-store marketing.
AI Community Platform
Customers as ambassadors on online shops grow a community that helps retailers provide customers with a human, personalized and reassuring experience. It creates continuous user generated content across their website to drive trust and conversion.
Dynamics CRM & Power NBA
CRM with Power NBA (Next Best Action) produces recommendations during users’ navigation on the website and supports in-store Clientiling. Improve products’ offer proactively and helps sales associates to give the right answers to their customers.
Dynamics CRM & Loyalty
CRM with Loyalty processes store POS and website transactions in real-time to support loyalty discounts, personalized offers, gamification and loyalty account maintenance.