City maturity: Two international standards offer a leg up

09 September 2014 | Joel Cherkis, General Manager, Worldwide Government
Meeting citizens’ needs and expectations used to be a solitary endeavor for each city. Now we have ISO 18091 and 37120 to give leaders a much-needed boost.

Managing a mobile workforce: think data, not just devices

18 April 2014 | Susie Adams, CTO, Microsoft Federal
In her keynote address at the 4th annual MobileGov Summit, Microsoft CTO Susie Adams shared strategies for keeping a mobile workforce productive, connected, and safe. Here are some excerpts.

Mobility in cities: 3 amazing apps to transform the way you work

10 February 2014 | Gary Wachowicz, Industry Managing Director, Worldwide Public Sector
Mobile apps change lives. Learn about three apps that promise to bring real value to your city government.

3 groups are winning big in the cloud

22 January 2014 | Hany Morcos, Cloud Technologies Director, Microsoft Middle East and Africa
Countries worldwide are getting their productivity and collaboration software from the cloud and bringing economic benefits and efficiency gains to diverse groups. Here are three big winners.

The 4 pillars of e-participation

13 January 2014 | R. Erdem Erkul, Regional National Plan Manager, Microsoft Middle East and Africa
Fundamental to future democracies, e-participation is a new government mandate. Discover 4 essential shifts you must make now.

3 marks of a successful city operations center

09 December 2013 | Gary Wachowicz, Industry Managing Director, Worldwide Public Sector
Centralized command is the key to running a large event—or a growing city. Here are the 3 areas that successful cities and their operations teams focus on.

Accessible technology: Make sure you measure up

04 December 2013 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
Around the International Day of Persons with Disabilities, it’s time to assess your progress and explore three pivotal areas for improvement.

Four keys to government cyber security

20 October 2013 | Dr. Andrew Hawkins, Managing Director, Public Safety and Justice, Worldwide Public Sector, Microsoft Corporation
To battle rising cyber crime, Poland launched a multipronged attack. See how they did it, and get some ideas for safeguarding your own systems.

Preparing cities for mass urbanization

25 September 2013 | Joel Cherkis, General Manager, Worldwide Government
All around the world, people are flocking to cities. Here are three essential areas that need to be modernized to make your city ready.

Modern service delivery: Spain automates and earns international recognition

19 August 2013 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions
A regional authority reinvented service delivery, eliminating metric tons of CO2 and saving millions of euros a year. Citizens are happy, officials are thrilled, and the UN took notice—here’s why.

How Spain’s Generalitat of Catalonia used Dynamics CRM to address domestic violence

12 July 2012 | Jose Antonio Ondiviela, Western Europe Industry Market Development Manager
Read this story of an organization leveraging technology to achieve increased productivity internally while improving care for victims of domestic violence.

How your agency can drive economic growth by eliminating licensing "Red Tape"

26 January 2012 | Glenn Berg, Provincial Government Industry Manager, Microsoft Canada
Learn how to create a robust, easy to change licensing and permit system that facilitates business growth and development, and allows you to collect government data and revenue more effectively.

Designing easy-to-use, yet certifiable document and records management systems for government agencies

11 October 2011 | Zdenek Jiricek, Industry Solutions Director, Worldwide Public Sector
Government agencies can realize considerable benefits with a common, easy-to-use, yet certifiable document and records management system – measured by increased work productivity and reduced IT management costs.