Nov 11, 2020   |   Lukas Velush

Interns transform Microsoft without stepping on campus

Lily Zhang changed Microsoft during her internship, all without setting foot on the company’s campus or meeting anyone there in person. That’s the life of an intern during COVID-19 and remote work. Our goal was to be seen as one of the premier engineering organizations at Microsoft. To do that, we needed to be bringing...

Jan 31, 2019   |   Lukas Velush

Finding the right match: Why Microsoft launched a skills library

Often, what you’re looking for is right under your nose. Microsoft and other companies commonly find it challenging to assess the skills of their employees. The reason? The language people use to talk about professional skills varies widely (what one person calls content creation might be referred to as editorial planning by another). This can...

Jan 16, 2019   |   Idunn Wolfe

Taking the sting out of traveling for Microsoft employees with a bot

When Microsoft employees fly around the world for work, they do so to create a human connection. Now those valuable face-to-face meetings are a bit easier, thanks to a non-human source—a bot. The Microsoft Business Travel Letter Tool is a recently launched internal bot that makes the tedious process of filling out travel forms much...

Oct 30, 2018   |   Idunn Wolfe

Sweetening the first day for new Microsoft hires

Productivity is the name of the game at Microsoft. Not surprisingly, Microsoft strives for efficiency in everything it does, including the approach for an employee’s first day. Called New Employee Onboarding (NEO), the Microsoft onboarding experience is primed for disruption, says Robert Koester, a senior IT service operations manager in Microsoft Digital. “We’re looking at...