{"id":16580,"date":"2024-09-26T09:00:00","date_gmt":"2024-09-26T16:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=16580"},"modified":"2025-10-23T08:43:10","modified_gmt":"2025-10-23T15:43:10","slug":"getting-your-microsoft-365-copilot-training-right","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/getting-your-microsoft-365-copilot-training-right\/","title":{"rendered":"Getting your Microsoft 365 Copilot training right"},"content":{"rendered":"\n<figure class=\"wp-block-image alignright size-large\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/11\/Microsoft-Digital-Video-300x120.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><span data-teams=\"true\"><i>This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot.<\/i><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kai Cheng is among our first employees to train her colleagues on how to use Microsoft 365 Copilot\u2014she was there when we at Microsoft became the first enterprise to fully deploy it. She learned a lot during those early days, findings and insights that she is now happy to share with customers in this video.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><p>Press play to hear Cheng share her best tips for getting your employees to start using Copilot at your company.<\/p><br><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe loading=\"lazy\" class=\"youtube-player\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/LkaSz5L3-Pg?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-US&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\"><\/iframe><\/span>\n<\/div><figcaption class=\"wp-element-caption\"><em>Kai Cheng gives examples of ways you can use Microsoft 365 Copilot to make your day more productive and improve the quality of your work.<\/em><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Cheng says you should always start with the &#8220;why.&#8221; She also suggests you communicate how Copilot improves productivity and efficiency. For example, while most know that Copilot can summarize documents and recap meetings, she reminds us that these capabilities are just the beginning.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Digging deeper<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">According to Cheng, showing off the capabilities of Copilot is not just about saving time. Its true power lies in its ability to improve the quality of deliverables and help users build new skills. For instance, Cheng demonstrates how users can use Copilot to ask questions about a document, leading to a deeper understanding and more informed decision-making.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This approach transforms passive reading into active learning, enabling users to grasp complex information and apply it effectively.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Learning with Microsoft 365 Copilot Chat<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cheng also highlights the potential of Copilot Chat as a powerful learning tool. Instead of relying on traditional search engines, users can ask Copilot to explain concepts in a way that\u2019s tailored to their level of understanding. For example, a user from a non-technical background can ask Copilot to simplify explanations or provide relevant examples, making learning more personalized and accessible. This feature turns Copilot into a personal tutor, capable of adapting to individual learning styles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Another significant benefit Cheng discusses is using Copilot to improve the quality of work deliverables. Beyond just drafting and editing documents, Copilot can suggest improvements such as adding visualizations or refining content to make it more compelling. This ensures that users not only complete tasks efficiently but also produce higher-quality outcomes that stand out.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cheng encourages users to focus on how Copilot can unlock new productivity levels. For example, Copilot can automate routine tasks like meeting summaries and task prioritization, allowing users to spend more time on strategic, high-impact activities. By freeing up time, Copilot enables users to focus on what truly matters.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Before you demo Copilot<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cheng suggests that anyone preparing a Copilot demo always start with three key considerations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">First, how would you complete the task without Copilot?<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Second, how can Copilot improve the process?<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Finally, compare the two approaches to identify and communicate the specific benefits that Copilot offers.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This method ensures that your audience fully grasps the value of Copilot, making your training sessions more effective and impactful.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for watching Cheng\u2019s presentation! We hope it helps you get started with your Copilot training and adoption efforts at your company.<\/p>\n\n\n\n<div data-bi-aN=\"Key Takeaways\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-medium is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"68\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-300x68.png\" alt=\"Try it out\" class=\"wp-image-11919\" style=\"width:360px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-300x68.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-1024x234.png 1024w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-768x175.png 768w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out.png 1319w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list is-style-list-no-bullets\">\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/enterprise\/copilot-for-microsoft-365?OCID=InsideTrack_Product_10653\" target=\"_blank\" rel=\"noreferrer noopener\">Check out Microsoft 365 Copilot.<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div data-bi-aN=\"Key Takeaways\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"135\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links.png\" alt=\"Related links\" class=\"wp-image-7482\" style=\"width:300px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links-300x81.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/using-microsoft-copilot-as-a-trusted-advisor-for-your-six-sigma-projects\/\">Watch another video in our Copilot Champs series: Using Microsoft 365 Copilot as a trusted advisor for your Six Sigma projects.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/driving-copilot-for-microsoft-365-adoption-with-our-copilot-champs-community\/\">Learn more about how our Copilot Champs Community is helping drive Microsoft 365 Copilot adoption here at Microsoft.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/staying-ahead-of-the-ai-curve-with-microsoft-365-copilot-how-a-champion-does-it\/\">Read about how one of our Copilot Champs generates excitement among fellow employees for using Microsoft 365 Copilot.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/adoption.microsoft.com\/en-us\/become-a-champion\/?OCID=InsideTrack_Product_10653\" target=\"_blank\" rel=\"noreferrer noopener\">Interested in becoming a Copilot Champ? Sign up for our program. Make a difference. Become a Champion.<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div data-bi-aN=\"Key Takeaways\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/05\/Customer-Survey-580x85-1.png\" alt=\"We'd like to hear from you!\" style=\"width:580px\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list is-style-list-no-bullets\">\n<li class=\"wp-block-list-item\"><a href=\"mailto:msitstaff@microsoft.com\">Want more information? Email us and include a link to this story and we\u2019ll get back to you.<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This story is part of our video series showcasing in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot. Kai Cheng is among our first employees to train her colleagues on how to use Microsoft 365 Copilot\u2014she was there when we at Microsoft became the first enterprise to fully deploy it. [&hellip;]<\/p>\n","protected":false},"author":67,"featured_media":16582,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_hide_featured_on_single":false,"_show_featured_caption_on_single":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[35],"tags":[199,868,137,89,852,263,827],"coauthors":[227],"class_list":["post-16580","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-post-format-video","tag-ai","tag-ai-deployment-and-adoption","tag-change-management","tag-digital-transformation","tag-it-and-business-operations","tag-microsoft-365","tag-microsoft-365-copilot","m-blog-post"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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