{"id":20562,"date":"2025-10-09T09:00:00","date_gmt":"2025-10-09T16:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=20562"},"modified":"2025-10-16T09:18:21","modified_gmt":"2025-10-16T16:18:21","slug":"enabling-meaningful-ai-adoption-at-microsoft-with-a-microsoft-365-copilot-expo","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/enabling-meaningful-ai-adoption-at-microsoft-with-a-microsoft-365-copilot-expo\/","title":{"rendered":"Enabling meaningful AI adoption at Microsoft with a Microsoft 365 Copilot Expo"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">As our employees incorporate AI into their day-to-day routines, new ways of working are emerging at Microsoft.<\/p>\n\n\n\n<aside class=\"wp-block-group aside-for-guide has-white-200-background-color has-background has-global-padding is-content-justification-right is-layout-constrained wp-container-core-group-is-layout-3f1abf08 wp-block-group-is-layout-constrained\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--spacing-12);padding-right:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12);padding-left:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-298f84b7 wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"140\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/09\/Engage-with-our-experts.png\" alt=\"\" class=\"wp-image-20478\" style=\"width:48px\"\/><\/figure>\n\n\n\n<p class=\"has-body-lg-font-size wp-block-paragraph\"><strong>Engage with our experts!<\/strong><\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4)\">Customers or Microsoft account team representatives from Fortune 500 companies are welcome to <a href=\"mailto:msitstaff@microsoft.com\">request a virtual engagement<\/a> on this topic with experts from our Microsoft Digital team.<\/p>\n<\/aside>\n\n\n\n<p class=\"wp-block-paragraph\">People are using Microsoft 365 Copilot as their personal AI assistant and employing agents to power new workflows. Meanwhile, our teams are building and deploying AI-powered solutions to meet our enterprise needs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But advancing along the AI maturity curve means more than just adoption. It\u2019s about fundamentally reworking our daily habits to boost productivity and empower our AI assistants to help us accomplish meaningful work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Microsoft, we\u2019re dedicated to helping our employees weave Copilot and other AI tools into the fabric of their workdays. To get there, we\u2019ve used the lessons from our early skilling efforts and our experience with peer-to-peer adoption leadership as the foundation for a new learning path.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is the story of Copilot Expo. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>A new approach to skilling<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/return-to-summer-camp-making-microsoft-365-copilot-fun-with-camp-copilot\/?msockid=23e0d9f2b6936c8025d6cc38b7d36de0\">Thanks to the success of our Camp Copilot adoption efforts<\/a>, we learned <a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/camp-copilot-try-our-7-tips-for-driving-microsoft-365-copilot-adoption-with-a-virtual-skilling-event\/\">valuable lessons about rolling AI out across a company like ours<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We took what we learned working with our champ community and turned it into a more formal Microsoft 365 Copilot adoption program that evolved into an extended company-wide event called Copilot Expo. Our change leaders within Microsoft Digital, the company\u2019s IT organization, drove this three-week online skilling path with the support of <a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/driving-copilot-for-microsoft-365-adoption-with-our-copilot-champs-community\/\">our dedicated community of AI peer leaders, the Copilot Champs<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\" style=\"margin-top:var(--wp--preset--spacing--spacing-12);margin-bottom:var(--wp--preset--spacing--spacing-12)\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Stephan-Kerametlian.png\" alt=\"A photo of Kerametlian.\" class=\"wp-image-20566\" style=\"width:150px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Stephan-Kerametlian.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Stephan-Kerametlian-300x300.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Stephan-Kerametlian-150x150.png 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8220;We saw daily adoption move a lot more when we were presenting content that was bespoke to people&#8217;s roles and organizations.&#8221;<\/p>\n<cite>Stephan Kerametlian, business program management senior director, Microsoft Digital<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">As AI technology matured, we knew we needed to update our skilling offerings along with it. Some key lessons helped us make that a reality:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">AI adoption is about more than monthly active usage (MAU) and daily active usage (DAU). It\u2019s about depth of engagement with the tools.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Peer leadership is a must. Seeing people you know use a tool makes it much more accessible and attainable.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Gamification was one of the most successful features of our early efforts, so we knew we needed to deepen those elements.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Making content on-demand extends the life of an event like this, leading to easier knowledge discovery and further engagement.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Company-wide initiatives are powerful, but divisions crave events tailored to their work, on their teams, in their disciplines.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;We saw daily adoption move a lot more when we were presenting content that was bespoke to people&#8217;s roles and organizations,&#8221; says Stephan Kerametlian, a business program management senior director within Microsoft Digital. \u201cCopilot Expo was able to go a lot deeper into different roles and processes to make Copilot more real in people&#8217;s day-to-day jobs.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Copilot Expo: Advancing along the AI maturity curve<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Copilot Expo extended throughout three weeks, with plenty of opportunities for learning at different levels of AI maturity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our curriculum included three main sessions for the week. To accommodate different time zones with live presentations instead of recordings, each of those sessions took place three times across 12 hours. After each main session, breakouts expanded on their themes, highlighting different areas of Microsoft 365 Copilot.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some breakouts covered day-in-the-life scenarios that resonated with a wide cross-section of employees, but we also tailored use cases to more specific disciplines and tasks. As a result, the learning path included more role-specific breakouts like \u201cCopilot for Product Managers,\u201d more technical topics outside Copilot like GitHub and Azure DevOps, and more advanced learning like deep dives on prompting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help land the lessons for the week, we offered gamified experiences on Microsoft Viva Engage. These activities typically involved a creative prompting exercise, which participants would then share with their Viva Engage communities. As an added bonus, the social aspect helped drive further groundswell for Copilot Expo.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/10757_Cadie_Kniep_image.png\" alt=\"A photo of Kneip.\" class=\"wp-image-20568\" style=\"width:150px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/10757_Cadie_Kniep_image.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/10757_Cadie_Kniep_image-300x300.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/10757_Cadie_Kniep_image-150x150.png 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8220;Peer influence can scale further and faster than policy alone. Employees show a lot more interest in content their colleagues create than material handed down from IT or adoption professionals.\u201d<\/p>\n<cite><strong>Cadie Kneip, readiness business program manager, Microsoft Digital<\/strong><\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">The sheer number of sessions meant we needed to expand the involvement of Microsoft Digital subject matter experts and change leaders, but it was absolutely essential that we involve our Copilot Champs and maintain the peer-to-peer aspect that made Camp Copilot such a success.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Why?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because we find that our employees respond well when a respected colleague shows them how to do something or shares why they are excited to try something new. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Peer influence can scale further and faster than policy alone,\u201d says Cadie Kneip, a readiness business program manager within Microsoft Digital. &#8220;Employees show a lot more interest in content their colleagues create than material handed down from IT or adoption professionals.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When participants completed the learning path, we handed out awards, shared resources, and provided opportunities for feedback. All of these elements helped employees feel a sense of accomplishment while providing our adoption team with valuable insights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We also updated our key metrics around Copilot usage and sentiment. To make sure these metrics demonstrated meaningful change, we tracked them for comparable periods both before and after Copilot Expo.<strong><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Gamification drives deeper engagement<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When we developed the plan for Copilot Expo, we knew gamification was one of the most powerful levers we could pull. Not only does it provide a fun way for participants to practice the skills they\u2019ve learned, but it boosts retention and uptake.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our internal research suggests that fun and gamification amplify engagement by 24% and increase productivity by 50%. They also reduce the time it takes to form habits by 40%.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\" style=\"margin-top:var(--wp--preset--spacing--spacing-12);margin-bottom:var(--wp--preset--spacing--spacing-12)\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Sandra-Hausfelder.png\" alt=\"A photo of Hausfelder.\" class=\"wp-image-20569\" style=\"width:150px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Sandra-Hausfelder.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Sandra-Hausfelder-300x300.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Sandra-Hausfelder-150x150.png 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8220;You need to think about the activities you can do to inspire your employees to recognize the value AI can hold for their work.&#8221;<\/p>\n<cite>Sandra Hausfelder, global adoption lead, Microsoft Digital<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">One of the most exciting components was a live leaderboard featuring participants\u2019 avatars and gamertags created using Microsoft 365 Copilot. The dashboard assigned people points when they completed different components of the curriculum, and the friendly competition boosted engagement through a sense of pride.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We also increased the number of gamified activities that took place throughout the learning path. Yet again, our presenters and peer-to-peer leaders provided essential support, and we were able to crowd-source many of these gamification ideas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gamified activities included:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">Creating a new digital avatar by prompting Microsoft 365 Copilot.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Building a unique superhero.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Writing a song with Copilot\u2019s assistance.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Creating digital swag by designing an enamel pin.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Going on a scavenger hunt by trying out 10 Copilot scenarios.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;You need to think about the activities you can do to inspire your employees to recognize the value AI can hold for their work,&#8221; says Sandra Hausfelder, a global adoption lead for Copilot in Microsoft Digital.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the end of Copilot Expo, we offered MVP badges designed using Credly for everyone who completed all the necessary steps. In addition to solidifying the learning with a final motivator, providing a badge encouraged participants to share their journey with their networks, further promoting Copilot Expo as an opportunity for professional growth.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Decentralization and on-demand learning<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">One of the most important aspects of Copilot Expo is its capacity for extending learning opportunities beyond our centralized event series. We\u2019re accomplishing that in two ways.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">First, we make all of our Copilot Expo content available on demand as part of a persistent SharePoint page accessible to both participants and non-participants. These resources aren\u2019t just for passive discovery. We also use them for active adoption efforts like our \u201cCopilot Daily Discoveries\u201d campaign on Microsoft Viva Engage.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since the end of Copilot Expo, employees have accessed these resources thousands of times\u2014even people who didn\u2019t participate in the event series itself. That demonstrates a real hunger for opportunities to learn about AI.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The greatest potential impact may come from decentralizing this learning model. Company-wide events can only do so much to bridge time zones, languages, and discipline-specific scenarios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a result, we\u2019ve designed a system for enabling more tailored events within individual regions and Microsoft divisions. Essentially, we\u2019ve templatized the Copilot Expo experience, and leaders can reach out to the Microsoft Digital team to help assemble and run their own events with more customized learning paths.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Building momentum with activities<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2036\" height=\"962\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Copilot-expo-timeline.jpg\" alt=\"A graph of the 2025 Copilot Expo Timeline, Pre-Expo, Master Copilot basics, Champs week, Build your daily habits, Make it real.\" class=\"wp-image-20567\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Copilot-expo-timeline.jpg 2036w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Copilot-expo-timeline-300x142.jpg 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Copilot-expo-timeline-1024x484.jpg 1024w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Copilot-expo-timeline-768x363.jpg 768w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Copilot-expo-timeline-1536x726.jpg 1536w\" sizes=\"auto, (max-width: 2036px) 100vw, 2036px\" \/><figcaption class=\"wp-element-caption\">We generated interest and enthusiasm for trying Copilot with this cadence of activities.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">We start by conducting discovery sessions and interviews that uncover how employees might use Microsoft 365 Copilot in their roles. We also look at existing usage metrics and identify Copilot Champs who can act as advisors and ambassadors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;We have a baseline package of material, and then we partner with organizational executives and change leaders who want to bring it to their own teams,\u201d Kneip says. \u201cThen we work with Copilot Champs to tailor it to their organizations.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These focused events typically take shape as three-day learning paths. They tend to cover similar elements to the company-wide expo across the basics, leveling up, and building daily habits. The difference is that they\u2019re highly scenario-specific.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, we might provide example scenarios for the Cloud + AI team, like \u201cGive me suggestions for optimizing our next datacenter.\u201d On engineering-heavy teams, we might focus on opportunities for AI in the software development lifecycle.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Every mini-expo looks a little bit different because we customize it to the organization,\u201d Hausfelder says. \u201cWe work hard to create a span of customization by looking into the details of what the organizations need us to land for their employees.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Continuous impact through more effective adoption<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Whether they\u2019re division-based or specific to a region, these learning paths have been highly effective. In one instance, we ran a three-day event specific to Central America and the Caribbean. That led to a 15% increase in DAU and a 17% increase in week-over-week Microsoft 365 Copilot usage.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Alexandra-Jones.png\" alt=\"A photo of Alexandra Jones\" class=\"wp-image-20570\" style=\"width:150px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Alexandra-Jones.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Alexandra-Jones-300x300.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Alexandra-Jones-150x150.png 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cCopilot Expo sets us up for success in the future, because it&#8217;s a delivery mechanism for employees, by employees, scaled through Copilot Champs.&#8221;<\/p>\n<cite>Alexandra Jones, director of business programs, Microsoft Digital<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Our company-wide Copilot Expo also demonstrated substantial impact. Before-and-after tracking of key metrics over equivalent testing periods revealed substantial boosts:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">Average DAU increased substantially.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Copilot-assisted hours climbed sharply.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Copilot actions taken jumped significantly.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Copilot-assisted value nearly doubled.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">The perception of the quality work done with Copilot measurably increased.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s a testament to the power of coordinated efforts that reach across the company as a whole and resonate with individual organizations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019ve created this persistent platform as a recognizable brand for skilling, and it enables us to continue driving change,\u201d says Alexandra Jones, a director of business programs within Microsoft Digital. \u201cCopilot Expo sets us up for success in the future, because it&#8217;s a delivery mechanism for employees, by employees, scaled through Copilot Champs.&#8221;<\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c0392459 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Key-takeaways-badge.png\" alt=\"\" class=\"wp-image-19493\" style=\"object-fit:cover;width:75px;height:75px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Key-takeaways-badge.png 190w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Key-takeaways-badge-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<p class=\"has-body-xl-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-24);margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-24)\">Key takeaways<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Adopt the lessons we\u2019ve learned during the Microsoft Copilot Expo to successfully run your own AI skilling event.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><strong>Listen to stakeholders:<\/strong> Collaborate with organizational insiders to think about the gaps they see and the content that will be relevant to their teams.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><strong>Design your content for discovery:<\/strong> Evolve your offerings to be more self-serve and self-directed while maintaining crucial opportunities for connection.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><strong>Start small and apply the lessons you learn:<\/strong> Begin with a pilot. Bring eager adopters together and run a small and focused expo.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><strong>Gamification gets results: <\/strong>People take delight in demonstrating progress and participation. Incorporate badges, certifications, leaderboards, and other elements of fun.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><strong>Identify your key metrics: <\/strong>Don\u2019t just think about usage percentage. Focus on metrics that really demonstrate value. Examples include the number of actions, Copilot-assisted hours, and sentiment.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c0392459 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Try-it-out-badge.png\" alt=\"\" class=\"wp-image-19492\" style=\"object-fit:cover;width:75px;height:75px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Try-it-out-badge.png 190w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Try-it-out-badge-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<p class=\"has-body-xl-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-24);margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-24)\">Try it out<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Get step-by-step instructions for creating an engaging Microsoft 365 Copilot training series with <a href=\"https:\/\/adoption.microsoft.com\/en-us\/copilot\/user-engagement-tools-and-templates\/virtual-skilling-event-framework\/?OCID=InsideTrack_Product_10757\" target=\"_blank\" rel=\"noreferrer noopener\">our Copilot Virtual Skilling Event Framework<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c0392459 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Related-links-badge.png\" alt=\"\" class=\"wp-image-19491\" style=\"object-fit:cover;width:75px;height:75px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Related-links-badge.png 190w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Related-links-badge-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<p class=\"has-body-xl-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-24);margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-24)\">Related links<\/p>\n<\/div>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--spacing-20)\" class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/return-to-summer-camp-making-microsoft-365-copilot-fun-with-camp-copilot\/?msockid=23e0d9f2b6936c8025d6cc38b7d36de0\">See how we made Microsoft 365 Copilot adoption fun with Camp Copilot<\/a>.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/camp-copilot-try-our-7-tips-for-driving-microsoft-365-copilot-adoption-with-a-virtual-skilling-event\/\">Try our 7 tips for driving Microsoft 365 Copilot adoption with a virtual skilling event<\/a>.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/driving-copilot-for-microsoft-365-adoption-with-our-copilot-champs-community\/\">Learn how we\u2019re driving Microsoft 365 Copilot adoption with our Copilot Champs Community<\/a>.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/the-future-of-work-is-here-transforming-our-employee-experience-with-ai\/\">See how we\u2019re transforming our employee experience with AI<\/a>.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/supercharge-your-business-transformation-with-microsoft-viva\/\">Supercharge your business transformation with Microsoft Viva<\/a>.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/unleashing-api-powered-agents-at-microsoft-our-internal-learnings-and-a-step-by-step-guide\/\">Unleash API-powered agents at Microsoft: Our internal learnings and a step-by-step guide<\/a>.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/unlock-your-productivity-here-are-our-top-10-tips-for-using-microsoft-365-copilot-every-day\/\">Unlock your productivity with these Top 10 tips for using Microsoft 365 Copilot every day<\/a>.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c0392459 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Wed-like-to-hear-from-you-badge.png\" alt=\"\" class=\"wp-image-19490\" style=\"object-fit:cover;width:75px;height:75px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Wed-like-to-hear-from-you-badge.png 190w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Wed-like-to-hear-from-you-badge-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<p class=\"has-body-xl-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-24);margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-24)\">We&#8217;d like to hear from you!<\/p>\n<\/div>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--spacing-20)\" class=\"wp-block-list is-style-list-no-bullets\">\n<li class=\"wp-block-list-item\"><a href=\"mailto:msitstaff@microsoft.com\">Want more information? Email us and include a link to this story and we\u2019ll get back to you.<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>As our employees incorporate AI into their day-to-day routines, new ways of working are emerging at Microsoft. Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. People are using Microsoft 365 Copilot as [&hellip;]<\/p>\n","protected":false},"author":115,"featured_media":20564,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_hide_featured_on_single":false,"_show_featured_caption_on_single":true,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[199,868,137,89,597,852,827],"coauthors":[622],"class_list":["post-20562","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-ai","tag-ai-deployment-and-adoption","tag-change-management","tag-digital-transformation","tag-employee-experience","tag-it-and-business-operations","tag-microsoft-365-copilot","m-blog-post"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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