{"id":22334,"date":"2026-02-12T09:00:00","date_gmt":"2026-02-12T17:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=22334"},"modified":"2026-02-19T09:08:27","modified_gmt":"2026-02-19T17:08:27","slug":"picking-the-right-copilot-for-the-job-tips-from-our-experience-at-microsoft","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/picking-the-right-copilot-for-the-job-tips-from-our-experience-at-microsoft\/","title":{"rendered":"Picking the right Copilot for the job: Tips from our experience at Microsoft"},"content":{"rendered":"\n

Since its launch in 2023, Microsoft 365 Copilot has evolved from a single AI assistant into a full squad of powerful AI sidekicks, including chat, search, agents and many more.<\/p>\n\n\n\n

And with the introduction of agents, Copilot can now also act<\/em> on your behalf\u2014agents extend the capabilities of Microsoft 365 Copilot beyond conversation, giving you the power to elevate how you work, create, and make decisions.<\/p>\n\n\n\n

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“Copilot agents free you from the manual work, so you can concentrate on big-picture thinking.\u201d<\/p>\nEva Etchells, senior content program manager, Microsoft Digital<\/cite><\/blockquote>\n\n\n\n

The challenge today isn\u2019t whether to use an agent or Copilot module to help you accomplish more\u2014it’s knowing which one to use, and when to use it. Making the smart choice can help you produce amazing work while streamlining workflows and reducing friction.<\/p>\n\n\n\n

\u201cCopilot agents free you from the manual work, so you can concentrate on big-picture thinking,\u201d says Eva Etchells, a senior content program manager in Microsoft Digital, the company\u2019s IT organization.<\/p>\n\n\n\n

Copilot thinks; agents \u2018do\u2019<\/h2>\n\n\n\n

Agents, simply explained, are purpose-built tools designed to automate tasks, handle repeatable work, and save time by improving efficiency. You can even create your own agents to match the way you work.<\/p>\n\n\n\n

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\u201c<\/em><\/strong>I use several agents to simplify repetitive daily tasks. They help me stay organized, quickly research what I need, and analyze information so I can focus my energy on the work that requires the most strategic thinking.\u201d <\/p>\nOpeoluwa Burnett, senior product manager, Microsoft Digital<\/cite><\/blockquote>\n\n\n\n

If Copilot and its modules help us think, create, and explore, then think of its agents as entities that execute and automate tasks.<\/p>\n\n\n\n

Choosing the right agent or module is like selecting the right tool for a job: You want the one that fits the task at hand and helps you get your work done more quickly with less effort.<\/p>\n\n\n\n

\u201cNow I can quickly ask an agent to create a one page vision document in Word because the agent does the heavy lifting,\u201d says Opeoluwa Burnett, a senior product manager in Microsoft Digital. \u201cI use several agents to simplify repetitive daily tasks. They help me stay organized, quickly research what I need, and analyze information so I can focus my energy on the work that requires the most strategic thinking.\u201d<\/p>\n\n\n\n

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Read<\/strong> about how Opeoluwa Burnett uses Copilot <\/strong><\/p>\n\n\n\n

A day in the life of a Microsoft employee using Copilot<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

Facing agent adoption challenges<\/h2>\n\n\n\n

At Microsoft, we\u2019re still navigating a few common challenges related to agent adoption:<\/p>\n\n\n\n