{"id":8255,"date":"2022-07-11T09:02:38","date_gmt":"2022-07-11T16:02:38","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=8255"},"modified":"2025-09-17T11:34:21","modified_gmt":"2025-09-17T18:34:21","slug":"how-microsoft-is-rethinking-the-hybrid-meeting-room-experience-with-microsoft-teams","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/how-microsoft-is-rethinking-the-hybrid-meeting-room-experience-with-microsoft-teams\/","title":{"rendered":"How Microsoft is rethinking the hybrid meeting room experience with Microsoft Teams"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-7436 size-medium\" style=\"margin-top: 0px;\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/ms-digital-stories-300x122.png\" alt=\"Microsoft Digital stories\" width=\"300\" height=\"122\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/ms-digital-stories-300x122.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/ms-digital-stories.png 400w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><em>We periodically update our stories, but we can&#8217;t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our thinking and experience was at the time.<\/em><\/p>\n<p>New Microsoft Teams-powered hybrid meeting room technology is helping us design new experiences for our employees and vendors here at Microsoft and helping customers understand how to achieve these experiences for themselves.<\/p>\n<p>\u201cWe want to create an environment that is halfway between the physical and virtual,\u201d says Matt Hempey, a principal program manager with Microsoft Digital, the organization that powers, protects, and transforms the company. \u201cThese rooms represent the kind of hybrid experiences that we can deploy at scale around the world.\u201d<\/p>\n<blockquote class=\"quote-body\"><p>We&#8217;ve had to look at what technologies we can use to make our remote employees feel more included in a meeting, and vice versa. We had to help the people who are physically present feel more connected to people who are remote.<\/p>\n<p class=\"source\">\u2014Scott Weiskopf, director of the Center of Innovation, Global Workplace Services<\/p>\n<\/blockquote>\n<p>By adjusting the AV and swapping out furniture, we have created a more inclusive and collaborative Microsoft Teams meeting experience that is optimized to interact with remote attendees and that is better for both our in-person and remote attendees. We&#8217;ve begun selectively deploying this experience in our medium-sized conference rooms.<\/p>\n<p>\u201cWe&#8217;ve had to look at what technologies we can use to make our remote employees feel more included in a meeting, and vice versa,\u201d says Scott Weiskopf, director of the Center of Innovation for Global Workplace Services. \u201cWe had to help the people who are physically present feel more connected to people who are remote.\u201d<\/p>\n<p><iframe title=\"Introducing a new hybrid meeting experience at Microsoft\" src=\"https:\/\/www.youtube.com\/embed\/FQwFvg-kRv4\" aria-labelledby=\"Introducing a new hybrid meeting experience at Microsoft\"><\/iframe><span style=\"font-size: 10pt;\">For a transcript, please view the video on YouTube: <a href=\"https:\/\/www.youtube.com\/watch?v=FQwFvg-kRv4\" target=\"_blank\" rel=\"noopener\">https:\/\/www.youtube.com\/watch?v=FQwFvg-kRv4<\/a>.<\/span><\/p>\n<div style=\"margin-top: -5px;\"><em>See how we\u2019re transforming the Microsoft Teams-powered hybrid meeting room experience by peeking into our new medium-size and small meeting rooms at The Hive, our laboratory where we build and test new meeting experiences at our headquarters in Redmond, Washington.<\/em><\/div>\n<h2>Looking at meeting rooms from a new angle<\/h2>\n<p>In the past, those calling into a meeting room may have felt ignored or less engaged with the conversation. The onset of the COVID-19 pandemic\u2014where everyone needed to join remotely\u2014leveled the field a bit, creating new expectations for what meetings should be like for virtual attendees. Now that many of our employees are back at the office for part of the time, there\u2019s a need to reimagine the workplace.<\/p>\n<blockquote class=\"quote-body\"><p>We dedicated this space to really rethink how the meeting room should be redesigned to optimize for hybrid. We cleared out all the tables and all the tech and just started with a blank slate.<\/p>\n<p class=\"source\">\u2014Matt Hempey, principal program manager, Microsoft Digital<\/p>\n<\/blockquote>\n<p>Hempey, Weiskopf, and team have been transforming the company\u2019s meeting room experience at The Hive, our experimental workshop where teams from across the company build and validate new physical and virtual experiences and technology.<\/p>\n<p>\u201cWe dedicated this space to really rethink how the meeting room should be redesigned to optimize for hybrid,\u201d Hempey says. \u201cWe cleared out all the tables and all the tech and just started with a blank slate.\u201d<\/p>\n<p>It was all about being creative within the meeting room space.<\/p>\n<figure id=\"attachment_8262\" aria-describedby=\"caption-attachment-8262\" style=\"width: 300px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8262 size-medium\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/07\/10401_meeting_room_blog_figure1-300x189.png\" alt=\"Microsoft employees attend a meeting at a curved table that faces a large wall display showing virtual attendees and meeting content.\" width=\"300\" height=\"189\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/07\/10401_meeting_room_blog_figure1-300x189.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/07\/10401_meeting_room_blog_figure1-768x484.png 768w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/07\/10401_meeting_room_blog_figure1-342x216.png 342w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/07\/10401_meeting_room_blog_figure1.png 1000w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-8262\" class=\"wp-caption-text\">Microsoft employees meet using a new hybrid meeting room experience that allows for equal attention to be paid to those attending virtually with those in the room.<\/figcaption><\/figure>\n<p>\u201cWe had to rethink things from the ground up,\u201d says Sam Albert, a principal program manager on Hempey\u2019s team. His specialty is reimagining how meeting rooms can be built, often with a circular cutting saw in hand.<\/p>\n<p>\u201cThe first thing we did was to rotate the room,\u201d Albert says, explaining how seating configurations work to optimize the new front-row layout in Microsoft Teams Rooms. \u201cThat allowed us to have the people in the room look at each other, but importantly, also look at the people who were calling in.\u201d<\/p>\n<p>This is done by re-orienting attention from the center of the room towards the display and camera. \u201cThis allows us to approximate face-to-face interaction,\u201d Albert says. \u201cOur front row alignment is a core part of our hybrid meeting room experience.\u201d<\/p>\n<p>But in order to implement this vision\u2014whether it be to deploy a new meeting room optimized for a hybrid experience or to work with a traditional meeting room with a table at its center\u2014new equipment and standards had to be developed.<\/p>\n<blockquote class=\"quote-body\"><p>We started off with a very large and complex assembly. What we did is to take the projectors off the ceiling, the speakers off the walls, and we eliminated all those wiring runs. Then we invented a stand to hold everything together at the front of the room.<\/p>\n<p class=\"source\">\u2014Sam Albert, principal program manager, Microsoft Digital<\/p>\n<\/blockquote>\n<h2>Gearing up for a new meeting room experience<\/h2>\n<figure id=\"attachment_8266\" aria-describedby=\"caption-attachment-8266\" style=\"width: 300px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8266 size-medium\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/07\/10401_meeting_room_blog_figure2-300x169.jpg\" alt=\"Portable meeting room AV kit with a screen projector stacked on top of an AV unit.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/07\/10401_meeting_room_blog_figure2-300x169.jpg 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/07\/10401_meeting_room_blog_figure2-1024x576.jpg 1024w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/07\/10401_meeting_room_blog_figure2-768x432.jpg 768w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/07\/10401_meeting_room_blog_figure2-1000x562.jpg 1000w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/07\/10401_meeting_room_blog_figure2.jpg 1280w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-8266\" class=\"wp-caption-text\">Taking meeting room AV equipment off the wall and ceiling and bundling it into a kit that can easily be moved in and out of a room has made it easier to deploy our new Microsoft Teams-powered hybrid meeting experience to our conference rooms.<\/figcaption><\/figure>\n<p>Changing the guts of a meeting room\u2014all the AV equipment and wiring\u2014has always been challenging.<\/p>\n<p>\u201cWe started off with a very large and complex assembly,\u201d Albert says. \u201cWhat we did is to take the projectors off the ceiling, the speakers off the walls, and we eliminated all those wiring runs. Then we invented a stand to hold everything together at the front of the room.\u201d<\/p>\n<p>After a few iterations, the result was a single enclosure that contains all the audio, video, projection, compute, and networking needs. This one piece of equipment, with its simplified design, can be brought into a room and plugged in.<\/p>\n<p>Other technology added to the AV standard includes a wide-angle camera, which captures everything in the room. This same camera can use artificial intelligence to provide in-video close-up views of participants in the room, making it a better experience for remote attendees. Simultaneously, AI-powered audio devices reduce echo and howling, the kind of nuisances that used to haunt virtual attendees in the past.<\/p>\n<h2>Some assembly required<\/h2>\n<p>Rooms designed for hybrid experiences are also being equipped with optimized furniture as part of the new AV standard.<\/p>\n<p>For medium-sized spaces, a curved table encircles the AV equipment stack and faces a large 21:9 aspect ratio projector screen directly.<\/p>\n<p>\u201cThat gives us a nice wide surface area to show all the remote attendees in the room,\u201d Hempey says. \u201cYou\u2019re seeing them at eye level and about human size, so they\u2019re true life-sized folks. The camera can see everyone sitting around the table, so you\u2019ve got that same great hybrid experience.\u201d<\/p>\n<p>These large screens also have space for content, including chat activity, raised hands, and other critical meeting items that might go unnoticed in traditional layouts.<\/p>\n<p>For smaller rooms, a gumdrop or guitar pick-shaped table is installed to maintain that same degree of face-to-face engagement, while an equally camera-visible and taller table located at the back of the room maximizes the usability of the space. The addition of this second table increases occupancy to 10 seats and creates another working area, giving smaller rooms extra versatility. This back area can include a Microsoft Surface Hub to further support and promote collaboration. Smaller groups can utilize this space for digital whiteboarding, either in-person or as part of the hybrid experience.<\/p>\n<p>The new AV standard for hybrid optimized meeting rooms can be adjusted to account for rooms that break the mold. Ultra-wide LED screens, for example, replace projectors in executive suites with large windows. These screens can handle the bright conditions without compromising the experience for in-person attendees.<\/p>\n<h2>A platform to bring the team together<\/h2>\n<p>While equipment, furniture, and arrangement of space drive a big part of the global AV standard that we\u2019re developing, it\u2019s Microsoft Teams that we use to bridge the physical and virtual divide.<\/p>\n<p>\u201cAs we work across our rooms to make them optimized for hybrid, Microsoft Teams gives us the platform that allows us to be flexible, to deploy the right experience, with the right equipment, for each audience in each space,\u201d Hempey says.<\/p>\n<blockquote class=\"quote-body\"><p>We&#8217;re literally real-time developing standards, for things that we would like to roll out quicker than our normal life cycle or refresh cycle, so that we can get those kind of enhanced hybrid and meeting experiences in the hands of our employees and guests, and customers much faster.<\/p>\n<p class=\"source\">\u2014Scott Weiskopf, director of the Center of Innovation, Global Workplace Services<\/p>\n<\/blockquote>\n<p>From an operations and engineering standpoint, Microsoft Teams enables Microsoft to plug components into the meeting rooms. Various technologies can be selected during setup, integrating seamlessly into the collaboration platform.<\/p>\n<p>Microsoft Teams also gives users a familiar meeting experience, whether they\u2019re remote or in-person. It\u2019s also a flexible platform, one that has been easy to experiment with, Weiskopf says.<\/p>\n<p>\u201cWe&#8217;re literally real-time developing standards, for things that we would like to roll out quicker than our normal life cycle or refresh cycle, so that we can get those kind of enhanced hybrid and meeting experiences in the hands of our employees and guests, and customers much faster,\u201d he says.<\/p>\n<h2>Empowering simple, consistent, and reliable hybrid experiences at scale<\/h2>\n<p>As Microsoft brings this new global AV standard to our meeting rooms, attendees\u2014both remote and in-person\u2014will benefit from a more inclusive engagement. The standards introduce simplicity and a unified design, creating an easy-to-utilize and consistent workspace for users. And for those who manage and operate meeting rooms, the new global standards make it straightforward to deploy and maintain.<\/p>\n<blockquote class=\"quote-body\"><p>Our goal is to design fantastic meeting space experiences that deliver value across a variety of scenarios and price points. And we want to show customers how we do it so they can do the same things at their companies.<\/p>\n<p class=\"source\">\u2014Matt Hempey, principal program manager, Microsoft Digital<\/p>\n<\/blockquote>\n<p>Microsoft Teams gives attendees and operators a friendly and familiar platform to engage with. A variety of AV devices at a range of prices can be quickly added and onboarded into a Microsoft Teams Rooms-powered conference room.<\/p>\n<p>\u201cOur goal is to design fantastic meeting space experiences that deliver value across a variety of scenarios and price points,&#8221; Hempey says. &#8220;And we want to show customers how we do it so they can do the same things at their companies.\u201d<\/p>\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"74\" class=\"wp-image-7448\" style=\"width: 300px;\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/key-takeaways.png\" alt=\"Key Takeaways\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/key-takeaways.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/key-takeaways-300x74.png 300w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<ul class=\"c-list\">\n<li>Hybrid meetings start with inclusivity and accessibility. Designs should be user-centric and account for everyone, in-person or virtual.<\/li>\n<li>Microsoft\u2019s new global AV standards address the intersection of furniture, AV equipment, physical arrangement, and software to support the hybrid meeting room experience.<\/li>\n<li>Meeting rooms optimized for hybrid aren\u2019t just for remote attendees, they create the experiences that make it worth the trip to the office.<\/li>\n<li>Microsoft Teams serves as the backbone for hybrid meetings. It offers attendees a consistent interface and experience while also serving as an easy-to-use platform for those responsible for creating and maintaining meeting spaces.<\/li>\n<\/ul>\n<figure class=\"wp-block-image size-medium is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"82\" class=\"wp-image-11919\" style=\"width: 360px;\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-300x68.png\" alt=\"Try it out\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-300x68.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-1024x234.png 1024w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-768x175.png 768w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out.png 1319w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/figure>\n<p><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/get-started-with-microsoft-teams-rooms-0e3b47c5-5bc0-4b96-af31-56ac7d4606f9?OCID=InsideTrack_Product_10401\" target=\"_blank\" rel=\"noreferrer noopener\">Get started with Microsoft Teams Rooms.<\/a><\/p>\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"81\" class=\"wp-image-7482\" style=\"width: 300px;\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links.png\" alt=\"Related links\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links-300x81.png 300w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<ul class=\"c-list\">\n<li><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/buzzing-on-microsoft-teams-rooms-technology-internally-at-microsoft\/\">Learn more about the buzz around Microsoft Teams Rooms technology at Microsoft.<\/a><\/li>\n<li><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/crafting-a-new-hybrid-meeting-room-experience-at-microsoft-with-microsoft-teams\/\">Check out this article and video about The Hive\u2014the place where we&#8217;re developing and testing the meeting rooms of the future.<\/a><\/li>\n<li><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/five-ways-were-getting-more-out-of-microsoft-teams-in-the-era-of-ai-and-microsoft-365-copilot\/\">Read about five ways we&#8217;re getting more out Microsoft Teams in the era of AI.<\/a><\/li>\n<li><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/a-room-in-a-box-upgrading-our-small-meeting-rooms-with-express-install-for-microsoft-teams-rooms\/\">Explore how we&#8217;re upgrading our small meeting rooms with Express Install for Microsoft Teams Rooms.<\/a><\/li>\n<\/ul>\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" style=\"width: 580px;\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/05\/Customer-Survey-580x85-1.png\" alt=\"We'd like to hear from you!\" \/><\/figure>\n<ul>\n<li><a href=\"mailto:msitstaff@microsoft.com\">Want more information? Email us and include a link to this story and we\u2019ll get back to you.<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>We periodically update our stories, but we can&#8217;t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our thinking and experience was at the time. New Microsoft Teams-powered hybrid meeting room technology is helping us design new experiences for our [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":8261,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_hide_featured_on_single":false,"_show_featured_caption_on_single":true,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[89,597,850,114,872],"coauthors":[138],"class_list":["post-8255","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-digital-transformation","tag-employee-experience","tag-end-user-services-and-support","tag-microsoft-teams","tag-microsoft-teams-rooms","program-ms-digital-stories","m-blog-post"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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