Employees at Microsoft are now able to use Bing to search internal company resources, log time off, and complete other common tasks without leaving the search engine, thanks to Microsoft Core Services Engineering’s implementation of Microsoft Search in Bing with PowerApps integration. Microsoft Search in Bing boosts productivity by making it easier for employees to find information and manage day-to-day company tasks in one place—and it’s simple to deploy, since it’s an Office 365 add-in.
Recent advances in SharePoint Online have helped improve collaborative experiences for people at Microsoft. Adopting modern sites—including the SharePoint Framework, communication sites, and hub sites—has strengthened our intranet, improved search and collaboration, and reduced development and design costs. By default, our intranet sites created in SharePoint Online are accessible and responsive—and they carry a consistent look and feel across the company.
Microsoft security experts answer questions about how we protect information at Microsoft. We developed and implemented a data classification schema that consists of five labels to help protect data and documents. They describe how we use the labels, our efforts to educate people about classifying data and preventing data loss, and tools for automating information protection.
Skype for Business experts from Microsoft discuss migrating to the cloud—including challenges we faced, integrating with Microsoft Teams, Skype Room Systems and other audio/visual equipment for conference rooms, network health, and more. They share candid insights and best practices about how we manage and support Skype for Business at Microsoft.
One important aspect of digital transformation is embracing modern technologies and processes that can improve the customer experience. Microsoft found a perfect opportunity to do this—we used Azure Machine Learning and AI to automate the triage component of our SAP incident management process. Our solution reduced the mean time to resolve SAP user issues, increased incident routing accuracy to 99 percent, and freed staff to focus on more strategic aspects of their roles.
Looking for a simple cloud storage and synchronization app that just works? Listen in to learn how we use OneDrive for Business and Windows 10 information protection at Microsoft to share and help safeguard data. People can easily access content from any location, sync data, and collaborate in real time while still keeping corporate assets safe. We share our strategies for migration and show how increased adoption has helped us to reduce our storage and infrastructure costs.