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Michelle, Melanie, and Dominic sitting around a table collaborating on a laptop.

Feb 14, 2018

The power of patents: Getting intellectual property management right at Microsoft

At Microsoft, getting patents right is critical. Not only do they underpin the products and services that the company sells, they also stimulate ideas that keep it growing and competitive. “We’re a technology company focused on innovation—intellectual property is our product,” says Michelle Crosslin, a paralegal lead in Microsoft Corporate, External, and Legal Affairs (CELA)....

Karuana Gatimu with Pouneh Kaufman at able table. They are collaborating while working on their PCs.

Jan 3, 2018

Getting Microsoft Teams adoption right inside Microsoft

Need to make a call, drop an IM, or have an online meeting? Check. Need to collaborate on a doc? Coauthoring comes automatically. Want to share notes as you brainstorm with your team? A shared OneNote is built in. These features are built into Microsoft Teams, the hub for teamwork in Office 365 which became...

All posts by Alejandra Valencia

Oct 23, 2017

Service managers: Four simple steps that can wildly increase adoption

Cloud computing is offering faster, more agile, and less costly solutions that have IT departments across the industry facing change on every front. So, what does the future hold for service managers who are looking to find their way in a digitally transforming industry? “In the old world, IT service management was very much focused...