Tharanian Mahendran and Iliyas Chawdhary are smiling, sitting in orange chairs in a sunlit room, discussing their project.

Mar 28, 2019

Immigration tool removes hurdles for Microsoft employees

Getting a work visa in the United States is slow, confusing, and leaves many worried that they could be deported. Two years ago, the IT and legal teams from Microsoft joined forces to completely overhaul the work visa process. They did it to add simplicity and to make it less stressful. Microsoft Core Services Engineering...

Shiran Sathananthan, Brent Schnabel, and Joseph Jassey sit at a couch talking with each other.

Jan 16, 2019

Taking the sting out of traveling for Microsoft employees with a bot

When Microsoft employees fly around the world for work, they do so to create a human connection. Now those valuable face-to-face meetings are a bit easier, thanks to a non-human source—a bot. The Microsoft Business Travel Letter Tool is a recently launched internal bot that makes the tedious process of filling out travel forms much...

All posts by Idunn Wolfe

Apr 4, 2019

Bot set to help employees who join Microsoft via acquisition

When it comes to getting off to a fast start at Microsoft, there is a small group of new employees who have a unique set of challenges to overcome. To help them, Microsoft is turning to an equally unique source—a bot. Microsoft is committed to improving the onboarding experience of new employees who join the...

Oct 30, 2018

Sweetening the first day for new Microsoft hires

Productivity is the name of the game at Microsoft. Not surprisingly, Microsoft strives for efficiency in everything it does, including the approach for an employee’s first day. Called New Employee Onboarding (NEO), the Microsoft onboarding experience is primed for disruption, says Robert Koester, a senior IT service operations manager in Core Service Engineering and Operations...