Feb 27, 2020   |   Lukas Velush

How ‘born in the cloud’ thinking is fueling Microsoft’s transformation

Microsoft wasn’t born in the cloud, but soon you won’t be able to tell. Now that it has finished “lifting and shifting” its massive internal workload to Microsoft Azure, the company is rethinking everything. “We’re rearchitecting all of our applications so that they work natively on Azure,” says Ludovic Hauduc, corporate vice president of Core...

Feb 5, 2020   |   Chloe Wattles

How Microsoft sped up Windows updates for its employees

It would be an understatement to say that Vidya Iyer wants installing updates to Windows to be easy for Microsoft employees. “Our goal is to make the reboot feel like a non-event,” says Iyer, who is helping transform the way Windows updates occur inside Microsoft. “We’re not there yet, but we’re getting really close.” For...

Jan 7, 2020   |   Rob Boone

How retooling invoice processing is fueling transformation inside Microsoft

Until recently, processing incoming invoices at Microsoft was a patchwork, largely manual process, owing to the 20-year-old architecture and business processes on which the invoicing system was built. The existing Microsoft Invoice platform allowed only manual invoice submission. External suppliers and internal users in Microsoft’s Accounts Payable (AP) Operations team could either email a scanned...

Dec 12, 2019   |   Lukas Velush

Autopilot speeds up Windows 10 image deployment inside Microsoft

The first experience a new employee has at Microsoft shouldn’t be waiting for their laptop to get set up. “We’re transforming the experience our employees have when they first turn on their PCs,” says Sean MacDonald, a principal group program manager in Microsoft Core Services Engineering and Operations (CSEO). “Our employees expect a best-in-class experience...

Dec 11, 2019   |   Aleenah Ansari

How Microsoft is modernizing its internal network using automation

After Microsoft moved its workload of 60,000 on-premises servers to Microsoft Azure, employees could set up systems and virtual machines (VMs) with a push of a few buttons. Although network hardware servers have changed over time, the way that network engineers work isn’t nearly as modern. “With computers, we have modernized our processes to follow...

Nov 19, 2019   |   Aleenah Ansari

Lessons Microsoft learned shifting its SAP environment to Azure

Microsoft expected that it would save money and time when it moved its 50-terabyte SAP workload to the cloud using Microsoft Azure. It just wasn’t sure how much. Two years later, the savings from running 600 virtual machines worth of work on Azure are stacking up. Operational costs have dropped by 18 percent. Thanks to...

Nov 7, 2019   |   Aleenah Ansari

Unexpected cloud cost spike spurs optimization movement inside Microsoft

When Microsoft moved its internal workloads to Azure, operational costs shot up—something the team had to find a way to fix quickly. The transition from physical datacenters to virtual cloud computing happens in waves. Microsoft’s journey began five years ago when the company’s Core Services Engineering and Operations (CSEO) organization deployed many of its internal...

Oct 29, 2019   |   Pete Apple

Microsoft uses a scream test to silence its unused servers

Don’t be alarmed if I scream—it’ll be for a good reason! I talked previously about our efforts here in Microsoft Core Services Engineering and Operations (CSEO) to inventory our internal-to-Microsoft on premises environments to determine application relationships (Azure mapping: the journey to the cloud begins with good cartography) as well as look at performance info...

Oct 16, 2019   |   Lukas Velush

How Microsoft used SQL Azure and Azure Service Fabric to rebuild a key internal app

When Raja Narayan took over supporting the Payee Management Application that Microsoft Finance uses to onboard new suppliers and partners, the experience was broken. “Our application’s infrastructure was on-premises,” Narayan says. “It was a big, old-school architecture monolith and, although we had database-based logging in place, there was no alerting setup at any level. Bugs...

Oct 2, 2019   |   Lukas Velush

Shepherding how Microsoft employees use Microsoft Azure

Microsoft employees are inventive when it comes to exploring what they can do with Microsoft Azure. The last thing Vazjier Rosario wants to do is stifle that creativity. “I think of it as providing guardrails,” says Rosario, who leads a new Microsoft Core Services Engineering and Operations (CSEO) Cloud Governance team that guides Microsoft employees...

Sep 20, 2019   |   Jason Gregori

How Microsoft is transforming its own patch management with Azure

At Microsoft Core Service Engineering and Operations (CSEO), patch management is key to our server security practices. That’s why we set out to transform our operational model with scalable DevOps solutions that still maintain enterprise-level governance. Now, CSEO uses Azure Update Management to patch tens of thousands of our servers across the global Microsoft ecosystem,...

Jul 25, 2019   |   Seth Malcolm

Azure Monitor alerts help Microsoft pay billions of dollars of bills on time

With billions of dollars in payments processed annually, punctuality is imperative. Microsoft pays suppliers and partners for a variety of services and products via thousands of transactions each month; accurate and on-time payment is crucial to its relationships and success. The sheer volume makes mistakes inevitable, but the Finance Engineering Team within Core Services Engineering...