Jan 16, 2019   |   Idunn Wolfe

Taking the sting out of traveling for Microsoft employees with a bot

When Microsoft employees fly around the world for work, they do so to create a human connection. Now those valuable face-to-face meetings are a bit easier, thanks to a non-human source—a bot. The Microsoft Business Travel Letter Tool is a recently launched internal bot that makes the tedious process of filling out travel forms much...