May 2, 2019   |   Seth Malcolm

Microsoft internal SAP workload gets a telemetry boost with Azure

For the first time, Microsoft has end-to-end visibility into the millions of business processes that it runs through SAP every day. Microsoft is using a new suite of Microsoft Azure telemetry tools to gain insight into how to better manage expense reports, time away reporting, purchase order creation, and similar business processes that get routed...

Mar 6, 2019   |   Seth Malcolm

Changing of the guard: How Microsoft moved from SCOM to Azure Monitor

It was time to say goodbye to Microsoft’s internal instance of System Center Operations Manager (SCOM), and it was Dana Baxter who got the nod to lead the effort. “At Microsoft, we want to move to native Azure services,” says Baxter, a senior service engineer in Microsoft Core Services Engineering and Operations (CSEO). Baxter’s team...

Oct 10, 2018   |   Seth Malcolm

DevOps is sending engineering practices up in smoke

When it comes to modernizing how software engineers write their code, sometimes you just have to light things on fire. Just ask James Gagnon. He’ll tell you that good engineering teams at Microsoft and in Core Services Engineering and Operations (CSEO) are driving towards using DevOps to do their work, and with good reason. “DevOps...