Jan 29, 2024   |   Dodd Willingham

Making content more accessible and searches more efficient at Microsoft

Microsoft has more than 220,000 employees working around the globe. Collectively, they conduct 1 billion searches annually across many petabytes of content. Helping our employees find that information quickly and accurately can be a challenge, but our team is improving the employee knowledge-finding experience through Microsoft Search, Microsoft’s modern enterprise search experience. Our employee base...

Oct 5, 2023   |   Josh Krenz

Internal search bookmarks boost productivity at Microsoft

Editor’s note: We’ve republished this blog with a new companion video. Search is part of our everyday life. It’s useful—we all know that—but how can you quantify that impact? That was the challenge faced by Dodd Willingham, principal program manager and internal search administrator in Microsoft Digital. “There’s an obvious value, we can see that...