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Boldly leading the digital transformation

Boldly leading the digital transformation

Microsoft has a mission to empower every person and every organization on the planet to achieve more. For businesses, that empowerment comes through digital transformation.

Using digital transformation to thrive

Core Services Engineering (formerly Microsoft IT) acts as a change agent at Microsoft, working hard to transform our business functions and organizations to deliver on our promise of digital transformation. As we embrace this massive opportunity, we are looking at how we can apply technology and build systems of intelligence to empower employees, engage customers, optimize operations, and transform our products. We are bringing people, data, and processes together in new and secure ways to create value and a competitive edge for Microsoft, its employees, and its customers in a digital-first world.

Engaging with customers

Building an engagement strategy that ties together customer insights from various sales and marketing channels to build deeper, more contextual relationships across all segments with our customers.

Empower our employees

Help our employees to achieve more by creating a modern workplace that is intelligent, flexible, and secure.

Optimize our operations

Reduce costs with efficient operation and processes and building applications and experiences with tools that enable developer agility.

Transform our products

Reinvent our business functions with data and unlocking the power of artificial intelligence for transformed products, services and business models.

Securing the enterprise

Protecting our customer data with a defense-in-depth strategy while using our platform and intelligence to navigate the security threat landscape and reduce risk. Using a 5-pronged approach of Identify, Protect, Detect, Respond and Recover, we safeguard and support our assets.

Every company is a software company. You have to start thinking and operating like a digital company. It’s no longer just about procuring one solution and deploying one. It’s not about one simple software solution. It’s really you yourself thinking of your own future as a digital company.

-Satya Nadella, CEO, Microsoft

Find out how Microsoft is driving its digital transformation:

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