| About this Course |
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional.
This course is based on the final, retail release of Windows XP Professional.
| Audience Profile |
The target audience consists of IT support professionals who:
Are new to the Windows XP Professional product.
Provide Helpdesk support for Windows XP Professional desktops.
Provide support for the Microsoft Windows NT version 4.0 or Windows 2000 Server family of products, or support for a Microsoft Windows XP solution environment.
| At Course Completion |
At the end of the course, students will be able to:
Plan and install Windows XP Professional.
Automate an installation of Windows XP Professional.
Configure and manage hardware on a computer running Windows XP Professional.
Configure and manage file systems.
Troubleshoot the boot process and other system issues.
Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP).
Configure the desktop environment, and use profiles to control desktop customization.
Configure security, privacy, and connection settings for Internet Explorer.
Configure Windows XP Professional to operate on Microsoft networks.
Support remote users.
Configure Windows XP Professional for mobile computing.
Monitor resources and performance.