| About this Course |
This training provides students with tools and information to help them better understand how processes can be implemented in Microsoft Dynamics CRM 2011
| Audience Profile |
This course is intended for Microsoft Dynamics CRM System Administrators and Customizers, as well as Business Managers who want to find out how to automate business processes.
| At Course Completion |
After completing this course, students will be able to:
- Describe the primary benefits and scenarios for using workflow and dialogs processes in Microsoft Dynamics CRM.
- Describe how Microsoft Dynamics CRM 2011 workflows function.
- Design, create, and manage basic workflows and dialogs processes