Exam 77-423

Outlook 2013

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Microsoft Office 2013 logo
  • Published: May 31, 2013
  • Languages: English
  • Audiences: Information workers
  • Technology: Microsoft Office 2013 suites
  • Credit toward certification: MOS

Convince your boss email

Copy the following content into an email message to your boss and update [the bracketed text] with the appropriate content.

Dear [your boss's name]:

I'd like to expand and prove my technical skills by earning a Microsoft Certification. My next step is taking Exam 77-423. The registration fee is $150.00 USD.

When I pass this certification, you'll have proof of my ability to work with Microsoft Office 2013 suites. Microsoft has training and online resources to help me prepare for the exam. I believe I'll be more effective and productive after achieving this valuable technical certification.

Let me know if you have any questions. In the meantime, you can find out more about this exam at https://www.microsoft.com/learning/en-us/exam-77-423.aspx. As you can see, the exam validates skills that are crucial to our team's success.

Thank you for your support,

[your name]

Skills measured

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

  • Customize Outlook settings

    • Include original messages with all reply messages, change text formats for all outgoing messages, customize the Navigation pane, block specific addresses, configure views, manage multiple accounts, set Outlook options

  • Automate Outlook

    • Change quoted text colors, create and assign signatures, use Quick Steps, create and manage rules, create auto-replies

  • Print and save information in Outlook

    • Print messages, print calendars, save message attachments, preview attachments, print contacts, print tasks, save messages in alternate formats, create data files

  • Search in Outlook

    • Create new search folders, search for messages, search for tasks, search for contacts, search calendars, use advanced find, use Search by Location

  • Create a message

    • Create messages, forward messages, delete messages, add/remove message attachments, add Cc and Bcc to messages, add voting options to messages, reply to all, reply to sender only, prioritize messages, mark as private, request delivery/read receipt, redirect replies, delegate access

  • Format a message

    • Format text, insert hyperlinks, apply themes and styles, insert images, add a signature to specific messages, format signatures, create and use Quick Parts

  • Organize and manage messages

    • Sort messages, move messages between folders, add new local folders, apply categories, configure junk email settings, clean up messages, mark as read/unread, flag messages, ignore messages, sort by conversation, set attachment reminder options

  • Create and manage calendars

    • Adjust viewing details for calendars, modify calendar time zones, delete calendars, set calendar work times, use multiple calendars, manage calendar groups, overlay calendars, share calendars

  • Create appointments, meetings, and events

    • Create calendar items, create recurring calendar items, cancel calendar items, create calendar items from messages, set calendar item times, categorize calendar items, use the scheduling assistant, change availability status, schedule resources, utilize Room Finder

  • Organize and manage appointments, meetings, and events

    • Set calendar item importance, forward calendar items, configure reminders, add participants, respond to invitations, update calendar items, share meeting notes

  • Create and manage notes, tasks, and journals

    • Create and manage tasks, create and manage notes, attach notes to contacts, create journal entries, update task status

  • Create and manage contacts

    • Create new contacts, delete contacts, import contacts from external sources, edit contact information, attach an image to contacts, add tags to contacts, share contacts, manage multiple address books

  • Create and manage groups

    • Create new contact groups, add contacts to existing groups, add notes to a group, update contacts within groups, delete groups, delete group members

Who should take this exam?

Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book, and task list. They may also display multiple calendars and share calendars with other Outlook users.

More information about exams

We recommend that you review this exam preparation guide in its entirety and familiarize yourself with the resources on this website before you schedule your exam. See the Microsoft Certification exam overview for information about registration, videos of typical exam question formats, and other preparation resources. For information on exam policies and scoring, see the Microsoft Certification exam policies and FAQs.

This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format. To help you prepare for this exam, Microsoft recommends that you have hands-on experience with the product and that you use the specified training resources. These training resources do not necessarily cover all of the topics listed in the "Skills measured" section.