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Exam 70-662

TS: Microsoft Exchange Server 2010, Configuring

$150.00 USD*

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  • Published: 22 October 2009
  • Languages: English, German, Japanese
  • Audiences: IT professionals
  • Technology: Microsoft Exchange Server 2010
  • Credit towards certification: MCTS, MCITP

Convince your boss email

Copy the following content into an email message to your boss and update [the bracketed text] with the appropriate content.

Dear [your boss's name]:

I'd like to expand and prove my technical skills by earning a Microsoft Certification. My next step is taking Exam 70-662. The registration fee is $150.00 USD.

When I pass this certification, you'll have proof of my ability to work with Microsoft Exchange Server 2010. Microsoft has training and online resources to help me prepare for the exam. I believe I'll be more effective and productive after achieving this valuable technical certification.

Let me know if you have any questions. In the meantime, you can find out more about this exam at https://www.microsoft.com/learning/en-za/exam-70-662.aspx. As you can see, the exam validates skills that are crucial to our team's success.

Thank you for your support,

[your name]

Skills measured

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area in the exam. The higher the percentage, the more questions you are likely to see on that content area in the exam.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

  • Prepare the infrastructure for Exchange

    • Prepare schema; prepare domain; prepare Active Directory; ensure the domain functionality level is correct; domain controller service packs; Exchange readiness check; coexistence; migration from 2003 or 2007; disable LinkState; Exchange Server Service Pack level; remove unsupported legacy components; configuring DNS to support the Exchange deployment

  • Install Exchange prerequisites

    • Install MMC 3.0, Windows PowerShell 2.0; Microsoft .NET 3.5, WinRM 2.0, IIS, Windows roles and features, use ServerManagerCMD, use Exchange prerequisite scripts

  • Install Exchange roles

    • From the command line and the GUI; adding and modifying roles; add server roles to existing Exchange 2003 or 2007 organisations; verify Exchange installation; Security Configuration wizard (SCW); Windows Firewall, including port requirements; installing Exchange Server using standard and custom installation; installing Exchange Server using the command line; provisioning an Exchange Server and delegating server installation; troubleshooting a failed installation; adding Exchange Server roles after an initial installation

  • Create and configure databases

    • Set database limits; set retention limits; set role-based access control (RBAC) permissions for database creation; naming conventions; create and use GUI and Windows PowerShell; create and manage public folder databases; set default public folder database; maintenance; mount and dismount databases; create new mailbox databases; configure mailbox database settings; move the mailbox database and transaction log locations; configure public folder database settings; mount and dismount databases

  • Create and configure address lists

    • Update legacy address lists; configure offline address lists; publish address lists; filterable properties; creating and configuring email address policies; creating and configuring address lists; creating and configuring offline address books

  • Create and configure mailboxes

    • Deleted items; deleted mailbox; mailbox quota; message size; warning thresholds; move from and to previous Exchange versions; online and offline moves; intra-orgs and cross-orgs; create proxy addresses; create mailboxes; configure client access protocols; configure spam confidence level (SCL) and phishing confidence level (PCL); send as permissions; delegation; forwarding; mailbox permissions; create and configure linked mailboxes

  • Configure RBAC

    • Create and assign RBAC roles; define RBAC scopes; configure RBAC for specific roles, such as help desk and address list administrator

  • Create and configure resource mailboxes and shared mailboxes

    • Equipment; room; permissions; set mailbox calendaring options; autoaccept; custom resource types

  • Create and configure recipients and distribution groups

    • Create and modify; security enabled; configure moderation, including Exchange Control Panel (ECP) options; dynamic distribution groups; create proxy addresses; configure mail-enabled users; contacts; send as permissions; forwarding

  • Create and configure public folders

    • Mail-enabled public folders; configure public folder permissions; deleted items; message size; item age; public folder size; create public folders in Enterprise Content Management (EMC) and Microsoft Outlook and OWA; configure public folder permissions; configure public folder limits

  • Configure POP, IMAP and Microsoft ActiveSync

    • Enable, configure and secure POP and IMAP; manage certificates; configure mobile device policies; autodiscover; authentication; configure the Exchange ActiveSync virtual directory; configure the external name for Exchange ActiveSync; configure client access settings for Exchange ActiveSync, including Windows SharePoint Services and Windows File Share integration; Direct Push; configure Exchange ActiveSync mailbox policies; configure autodiscover for Exchange ActiveSync

  • Configure Outlook Anywhere and RPC Client Access

    • Autodiscover; MAPI; create client access arrays; certificates; subject alternative name (SAN); configure virtual directories; enable and configure Outlook Anywhere on the CAS; troubleshoot Outlook Anywhere connectivity

  • Configure federated sharing

    • Certificates; enrolment; DNS; calendar and free/busy; subject alternative name (SAN); assign policies; create and configure a federated trust; create and configure a federated organisation identifier; create and configure a sharing relationship; create and configure a sharing policy; assign sharing policies to user accounts

  • Configure Outlook Web App (OWA)

    • Customise the OWA interface; certificates; file share and SharePoint access; public folders; verify multi-browser support; ECP; SAN; configure virtual directories; coexistence scenarios; authentication; configure the external name for OWA; configure client access settings for OWA, including Windows SharePoint Services and Windows File Share integration; segmentation settings; configure OWA mailbox policies

  • Create and configure transport rules

    • Enable and configure; disclaimers; moderated transport; install the Windows Rights Management Services (RMS) pre-licensing agent; configure rights protection by using transport rules

  • Configure hub transport

    • Configure transport dumpster; accepted domains; remote domains; authoritative domains; email address policies

  • Configure Edge transport

    • Create, configure and test Edge Sync; configure Edge Transport server cloning; install the Edge Transport server role; configure Edge Transport server settings; configure Edge synchronisation

  • Configure message routing

    • Internal and external DNS; configure routing based on sites and costs; enable, configure and secure send and receive connectors; certificates; relay connectors; authentication; message size limits; MTLS; routing group connector for coexistence; configure accepted and remote domains; configure SMTP send and receive connectors; configure message delivery limits; configure TLS security for message delivery

  • Monitor databases

    • Public folder statistics; mailbox databases statistics; database status; DAG replication

  • Monitor mail flow

    • Perform message tracking; DNS; manage message queues; view, retry and delete; backpressure thresholds; resolve NDRs

  • Monitor connectivity

    • SMTP client to server; SMTP server to server; Outlook RPC/MAPI; Outlook Anywhere; Outlook Exchange Web Services (EWS); POP; IMAP; ActiveSync

  • Generate reports

    • Mailbox folder statistics; mailbox statistics; mailflow statistics; formatted list and formatted table; ExBPA

  • Configure logging

    • Protocol logging; store logging; configure logging levels; agent logs; message tracking logs; event logs; analysis of logging results

  • Create and configure the Database Availability Group (DAG)

    • Create and configure DAG; file share witness (FSW); replication latency; configure lag; add or remove database copies; configure failover priority; add or remove server members; configure mailbox database copies; manage continuous replication

  • Perform backup and restore of data

    • Recovery database; dialtone restores; deleted mailbox retention; deleted item retention; mailbox merge; disconnected mailbox; backing up Exchange servers; creating a backup schedule

  • Configure public folders for high availability

    • Add or remove replicas; schedules; message tracking; backup and restore public folder database and data

  • Configure high availability for non-mailbox servers

    • Affinity; DNS round robin; MX records; NLB; configuring high availability for Client Access servers; configuring high availability for Hub Transport servers; configuring high availability for Edge Transport servers

  • Backup and recover server roles

    • Hub; CAS IIS; Edge; Edge server clone configuration; setup /recoverserver; setup /recoverCMS; mailbox server; restoring Exchange Servers after server failure; configuring messaging services during a server failure; backup server roles

  • Configure records management

    • Custom and default managed folders; retention policy; configure and apply retention policies and retention policy tags; configure managed folders, including default and custom managed folders; configure content settings; configure managed folder mailbox policies

  • Configure compliance

    • Configure RMS; configure alternate mailboxes; configure journaling; enable message classification; configure mail tips; auditing; transport rules

  • Configure message integrity

    • S/MIME; MTLS; certificates; RMS federation; transport rules

  • Configure anti-virus and anti-spam

    • File and process exclusions; transport rules; SCL; PCL; sender ID; safe sender/block sender; Realtime Block List (RBL); Sender Policy Framework (SPF) records; sender reputation list (SRL); configuring anti-spam agents; managing the quarantine mailbox; managing updates for content filters

Preparation options

Find a Microsoft Learning Partner near you

Buy a practice test for Exam 70-662 from:

Cover of 'MCTS Self-Paced Training Kit (Exam 70-662): Configuring Microsoft Exchange Server 2010'

MCTS Self-Paced Training Kit (Exam 70-662): Configuring Microsoft Exchange Server 2010

Published: January 2010

Announcing an all-new SELF-PACED TRAINING KIT designed to help maximise your performance on 70-662, the required exam for the new MCTS: Microsoft Exchange Server 2010, Configuring certification. This 2-in-1 kit includes the official Microsoft® study guide, plus practice tests on CD to help you assess your skills. It comes packed with the tools and features exam candidates want most-including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from expert, exam-certified authors; and customisable testing options. It also provides real-world scenarios, case study examples and troubleshooting labs to give you the skills and expertise you can use on the job.

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Who should take this exam?

This exam is intended for Messaging Generalists who are responsible for the maintenance and administration of Exchange servers in an enterprise environment. This exam validates the skills and knowledge necessary for installing and managing Exchange Server 2010 including managing users, mailboxes, security, servers and databases.

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We recommend that you review this exam preparation guide in its entirety and familiarise yourself with the resources on this website before you schedule your exam. See the Microsoft Certification exam overview for information about registration, videos of typical exam question formats, and other preparation resources. For information on exam policies and scoring, see the Microsoft Certification exam policies and FAQs.

This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format. To help you prepare for this exam, Microsoft recommends that you have hands-on experience with the product and that you use the specified training resources. These training resources do not necessarily cover all of the topics listed in the "Skills measured" section.