Exam voucher expires one (1) year after purchase for MCSA, MCSE, and MCSD certification packs.
Vouchers are program specific and, in some cases, exam specific. Please ensure that you redeem the voucher for the correct exam.
Individuals must register for and take exams prior to the expiration date provided with the voucher.
Voucher expiration dates cannot be extended under any circumstances.
Microsoft, Prometric, and Prometric testing centers are not responsible for lost or stolen vouchers or voucher numbers.
Vouchers cannot be redeemed for cash or credit.
Vouchers may not be applied to exams that have already been taken.
Vouchers may not be combined with other vouchers and discounts.
Vouchers are nontransferable and are void if altered in any way.
Vouchers can only be redeemed in the region from which they were purchased.
All Microsoft Certified Professional (MCP) certification exam vouchers may only be redeemed from Prometric test centers.
There is a rescheduling fee for individuals who reschedule or cancel their appointment to take an exam 15 or fewer days before the scheduled date.
Individuals who cancel or reschedule their appointment to take an exam 72 hours or less from the scheduled time will forfeit their exam voucher (vouchers cannot be used again).
Individuals who fail to show up for their scheduled exam appointment will forfeit their exam voucher (vouchers cannot be used again).