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Preparation Guide for Exam 70-215

Installing, Configuring, and Administering Microsoft Windows 2000 Server

Updated: May 13, 2008

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Exam newsExam news
Audience profileAudience profile
Credit toward certificationCredit toward certification
Preparation tools and resourcesPreparation tools and resources
Skills measuredSkills measured

Exam news

Exam 70-215 became available on June 22, 2000.


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Audience profile

Candidates for this exam operate in medium-sized to very large computing environments that use the Microsoft Windows 2000 Server operating system. They have a minimum of one year of experience implementing and administering network operating systems in environments that have the following characteristics:

Supported users range from 200 to more than 26,000.

Physical locations range from 5 to more than 150.

Typical network services and applications include file and print, database, messaging, proxy server or firewall, dial-in server, desktop management, and Web hosting.

Connectivity needs include connecting individual offices and users at remote locations to the corporate network and connecting corporate networks to the Internet.

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Credit toward certification

When you pass the Installing, Configuring, and Administering Microsoft Windows 2000 Server exam, you achieve Microsoft Certified Professional (MCP) status. You also earn credit toward the following certifications:

Core credit toward Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows 2000 certification

Core credit toward Microsoft Certified Systems Administrator (MCSA) on Microsoft Windows 2000 certification

Core credit toward Microsoft Certified Database Administrator (MCDBA) on Microsoft SQL Server 2000 certification

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Preparation tools and resources

In addition to your hands-on experience working with the product, we recommend that you use the following tools and training to help you prepare for this exam.

Classroom training for this exam

Course 1560: Updating Support Skills from Microsoft Windows NT 4.0 to Microsoft Windows 2000

Course 2151: Implementing and Administering Microsoft Windows 2000 Directory Services

Course 2152: Implementing Microsoft Windows 2000 Professional and Server

Microsoft Press self-paced training products

MCSA/MCSE Self-Paced Training Kit: Microsoft Windows 2000 Server, Second Edition

MCSE Self-Paced Training Kit: Microsoft Windows 2000 Core Requirements, Second Edition, Exams 70-210, 70-215, 70-216, 70-217

Microsoft certified practice tests

MeasureUp: Visit the MeasureUp Web site to take a practice test.

Self Test Software: Visit the Self Test Software Web site to take a practice test.

Microsoft online resources

TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical chats, and much more.

MSDN: The Microsoft Developer Network (MSDN) is a reference for developers. It features code samples, technical articles, newsgroups, chats, and more.

Training and certification newsgroups: There is a newsgroup for every Microsoft certification. By participating in the ongoing dialogue, you take advantage of a unique opportunity to exchange ideas with and ask questions of others, including more than 750 Microsoft Most Valuable Professionals (MVPs) worldwide.

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Skills measured

This certification exam measures your ability to implement, administer, and troubleshoot information systems that incorporate Microsoft Windows 2000 Server. Before taking the exam, you should be proficient in the job skills listed in the following matrix. The matrix shows which Official Microsoft Learning Products may help you reach competency in the skills being tested in the exam.

KEY:   The course provides a general introductory overview of this task. You will need to supplement the course with additional work. = The course provides a general introductory overview of this task. You will need to supplement the course with additional work.       The course includes some material to prepare you for this task. You will need to supplement the course with additional work. = The course includes some material to prepare you for this task. You will need to supplement the course with additional work.     The course includes material to prepare you for this task. = The course includes material to prepare you for this task.

Skills measured by Exam 70-215Course 1560Course 2151Course 2152
Installing Microsoft Windows 2000 Server   

Perform an attended installation of Windows 2000 Server.

 The course includes material to prepare you for this task.


 The course includes material to prepare you for this task.

Perform an unattended installation of Windows 2000 Server.

Create unattended answer files by using Setup Manager to automate the installation of Windows 2000 Server.

Create and configure automated methods for installation of Windows 2000.



 The course includes material to prepare you for this task.

Upgrade a server from Windows NT 4.0.

 The course includes material to prepare you for this task.


   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Deploy service packs.




Troubleshoot failed installations.

   The course provides a general introductory overview of this task. You will need to supplement the course with additional work.


   The course provides a general introductory overview of this task. You will need to supplement the course with additional work.

Installing, Configuring, and Troubleshooting Access to Resources    

Install and configure network services for interoperability.

 The course includes material to prepare you for this task.

 The course includes material to prepare you for this task.


Monitor, configure, troubleshoot, and control access to printers.

 The course includes material to prepare you for this task.


 The course includes material to prepare you for this task.

Monitor, configure, troubleshoot, and control access to files, folders, and shared folders.

Configure, manage, and troubleshoot a stand-alone Distributed file system (Dfs).

Configure, manage, and troubleshoot a domain-based Distributed file system (Dfs).

Monitor, configure, troubleshoot, and control local security on files and folders.

Monitor, configure, troubleshoot, and control access to files and folders in a shared folder.

Monitor, configure, troubleshoot, and control access to files and folders via Web services.

 The course includes material to prepare you for this task.

   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Monitor, configure, troubleshoot, and control access to Web sites.


   The course provides a general introductory overview of this task. You will need to supplement the course with additional work.


Configuring and Troubleshooting Hardware Devices and Drivers    

Configure hardware devices

 The course includes material to prepare you for this task.


   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Configure driver signing options.

 The course includes material to prepare you for this task.


 The course includes material to prepare you for this task.

Update device drivers.

 The course includes material to prepare you for this task.


   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Troubleshoot problems with hardware.

 The course includes material to prepare you for this task.


   The course provides a general introductory overview of this task. You will need to supplement the course with additional work.

Managing, Monitoring, and Optimizing System Performance, Reliability, and Availability    

Monitor and optimize usage of system resources.

   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

   The course provides a general introductory overview of this task. You will need to supplement the course with additional work.

   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Manage processes.

Set priorities and start and stop processes.


   The course provides a general introductory overview of this task. You will need to supplement the course with additional work.

   The course provides a general introductory overview of this task. You will need to supplement the course with additional work.

Optimize disk performance.

 The course includes material to prepare you for this task.


   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Manage and optimize availability of System State data and user data.

 The course includes material to prepare you for this task.


 The course includes material to prepare you for this task.

Recover System State data and user data.

Recover System State data by using Windows Backup.

Troubleshoot system restoration by starting in safe mode.

Recover System State data by using the Recovery Console.

 The course includes material to prepare you for this task.


 The course includes material to prepare you for this task.

Managing, Configuring, and Troubleshooting Storage Use    

Monitor, configure, and troubleshoot disks and volumes.

 The course includes material to prepare you for this task.


   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Configure data compression.

 The course includes material to prepare you for this task.


 The course includes material to prepare you for this task.

Monitor and configure disk quotas.

 The course includes material to prepare you for this task.


 The course includes material to prepare you for this task.

Recover from disk failures.

 The course includes material to prepare you for this task.


   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Configuring and Troubleshooting Windows 2000 Network Connections    

Install, configure, and troubleshoot shared access.

 The course includes material to prepare you for this task.


 The course includes material to prepare you for this task.

Install, configure, and troubleshoot a virtual private network (VPN).


   The course provides a general introductory overview of this task. You will need to supplement the course with additional work.


Install, configure, and troubleshoot network protocols.


   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Install and configure network services.


 The course includes material to prepare you for this task.


Configure, monitor, and troubleshoot remote access.

Configure inbound connections.

Create a remote access policy.

Configure a remote access profile.

   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

   The course provides a general introductory overview of this task. You will need to supplement the course with additional work.


Install, configure, monitor, and troubleshoot Terminal Services.

Remotely administer servers by using Terminal Services.

Configure Terminal Services for application sharing.

Configure applications for use with Terminal Services.


   The course provides a general introductory overview of this task. You will need to supplement the course with additional work.

   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Install, configure, and troubleshoot network adapters and drivers.


 The course includes material to prepare you for this task.

   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Implementing, Monitoring, and Troubleshooting Security    

Encrypt data on a hard disk by using Encrypting File System (EFS).

 The course includes material to prepare you for this task.


   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Implement, configure, manage, and troubleshoot policies in a Windows 2000 environment.

Implement, configure, manage, and troubleshoot Local Policy in a Windows 2000 environment.

Implement, configure, manage, and troubleshoot System Policy in a Windows 2000 environment.

 The course includes material to prepare you for this task.


 The course includes material to prepare you for this task.

Implement, configure, manage, and troubleshoot auditing.

   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.


   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Implement, configure, manage, and troubleshoot local accounts.

 The course includes material to prepare you for this task.


 The course includes material to prepare you for this task.

Implement, configure, manage, and troubleshoot Account Policy.

 The course includes material to prepare you for this task.


 The course includes material to prepare you for this task.

Implement, configure, manage, and troubleshoot security by using the Security Configuration Tool Set.

   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.


   The course includes some material to prepare you for this task. You will need to supplement the course with additional work.

Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.


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