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Microsoft 365 for Partners

Certified Microsoft Teams solutions for contact centers

Microsoft Teams is the communication backbone of thousands of organizations all over the world. Now, you can help contact center agents deliver faster issue resolution and better service with contact center solutions that are certified to integrate with Microsoft Teams.

Empower connected agents to provide the best service

Contact centers integrated with Microsoft Teams provide streamlined access to apps and tools that help every employee find the best answers quickly.

Deliver a range of integrated capabilities

From direct routing for voice calls, to integrated presence information, to connected apps, integrated contact center solutions deliver productivity wherever agents are in their workflows.

Build on a foundation of quality

Certifications leverage industry best practices to offer assurance and confidence that enterprise organizations’ data and privacy are secured, protected, and compliant.

Certified partner solutions

Learn about the solutions partners have created to help their customers improve the efficiency and effectiveness of their contact centers.

Landis Contact Center

M365CopyMedia TeamApps Landis 10192020

The Landis Contact Center for Microsoft Teams brings call center capabilities directly to Microsoft Teams, with a focus on simplicity and consistency. Designed to look and work just like Teams with a fast, easy-to-use setup, Landis Contact Center also features integrated Live Wallboards, reporting, and recording.

Learn more about Landis