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Microsoft 365 for Partners

Small and medium business

Small and medium businesses (SMBs) account for more than 60 percent of the global workforce.1 With their cloud spend continuing to grow, SMBs represent a significant cloud sales and services opportunity for Microsoft partners.

We’re all witnessing a whiplash transformation to digital everything. And many customers and partners predict that these new technical adoptions will continue to grow even after the COVID-19 crisis has passed.

1About, World SME Forum,

Start with the right sales play

Microsoft 365 with Microsoft Teams is a cost-effective, secure, remote work productivity solution featuring online meetings and real-time collaboration using familiar Office applications. Establish yourself as a trusted advisor and cloud expert, expand your services offerings, and improve profitability through the SMB sales plays—Enable Secure Remote Work and Reduce Cost and Manage Risk. The plays build on one another to help you meet your SMB customers where they are today and to help you guide them along their cloud journeys.

Enable Secure Remote Work

Reduce Cost and Manage Risk

One-time engagementMonthly licenseRecurring partner services• Device management• Security, compliance, and support• Identity management• Threat protection• Compliance management• App modernization• User change management and adoptionOne-timeengagementMonthly licenseOne-time engagement (20-35% margin)Potential services revenue (35-65% margin)License revenueOne-timeengagementMonthly license2Microsoft 365 Business BasicMicrosoft 365 Business PremiumMicrosoft 365 Business StandardRecurring partner services• Backup• Custom proactive support• User education• User change management and adoptionIncrease profitability and customer lifetime valueRecurring partner services• Break-fix managed servicesShow SMBs how getting modern with cloud-based services and up-to-date software can benefit their businesses with Microsoft 365 Business Standard.Offer cloud-reluctant SMBs a low-stakes cloud win that saves time and helps their teams work more productively, with business class email and Teams solutions in Microsoft 365 Business Basic.Provide SMBs advanced security capabilities and simplified data control through a security solution built on Microsoft 365 Business Premium.
2These packages don’t include Microsoft cloud license fees. These are example fees. For information purposes only. Microsoft makes no warranties, express or implied, in this summary.

Enable secure remote work

Today’s global situation has expedited digital transformations. Many business owners need to roll out new technologies and manage a more complicated IT infrastructure – often without dedicated IT staff. To do so, they need reliable and secure collaboration solutions that enable them to access work apps from anywhere, while keeping their devices and data safe from proliferating cyberthreats – all while keeping IT complexity to a minimum.

Microsoft 365 provides a powerful cloud platform with built-in security features such as access control and email protection, along with options for advanced security and device management, all designed to safeguard businesses. With support from a trusted technology partner, business owners can focus on navigating through change, continuing to grow, and increasing employee and customer satisfaction.

Stay tuned! New resources coming soon.

2xSmall companiesaretwice aslikely to hireremote employees352%of the globalworkforce worksfrom home at leastonce per week36xas many smallbusinesses agreethat dynamic teamstructures willbecome the norm4
3Owl Labs survey, March 2019.
4Upwork, Upwork Future Workforce Report, April 2018.
Cost savingsImproved securityEasy access to documents and applications from multiple locations.Managing costsFinding new customersKeeping current on technologyof SMB workloadsrun in publicclouds5of cloud migrationand modernizationrevenue comesfrom SMB675%43%Reasons SMBs considercloud services7Top SMBs challenges7
6Microsoft internal research.
7Microsoft research with Bredin, Supporting SMB Plays, March 2019.

Reduce cost and manage risk

Rapid global change has brought on an economic downturn that particularly impacts SMBs. Many are facing financial challenges but need to invest in tools for secure remote work.

Microsoft 365 offers customers one complete and integrated toolset to accomplish their goals. They can reduce costs and administration with one subscription that includes videoconferencing, chat, online storage, remote desktop access, security, identity, and mobile device management.

This single, scalable productivity platform is easier to deploy, manage, and use and is more cost-effective than individual technologies purchased from separate vendors. The result is enterprise-grade value at a price SMBs can afford.

Stay tuned! New resources coming soon.


Microsoft 365 Business Premium for Partners – Explore more product benefits, partner opportunities, and success stories.

Microsoft 365 Business Voice for Partners – Unlock new business opportunities with the cloud-based phone system built for Microsoft 365.

Get the tools you need to prepare for sales conversations and identify the best offers for your customers.

Microsoft 365 Business Workshops