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Dynamics 365 resources for nonprofits

Intelligent constituent engagement
Earn donors and volunteers for life with customer relationship management (CRM) capabilities. Take contextual information into every conversation and enable personalized interactions through a 360-degree view of donor and volunteer engagements.

Modern finance and operations
Automate and modernize your financial operations for nonprofits of all sizes with Dynamics 365 Finance and Business Central. Monitor performance in real time, predict future outcomes, and make data-driven decisions to drive greater impact.

Modernize business processes
Accelerate mission impact and save compared to other low-code development tools with the world’s most complete low-code platform. Power Platform helps you efficiently analyze data, automate processes, and build apps, websites, and virtual agents.

Do more with your data
Common Data Model includes standardized, extensible data schemas from Microsoft and its partners that are relevant to the nonprofit sector including constituent management, fundraising, awards, program delivery and impact tracking. The Nonprofit Accelerator extends the Common Data Model and includes sample apps, sample data, dashboards and documentation.
Business Applications grants

Dynamics 365 Sales Enterprise grant
Enable full relationship management for all your constituents, volunteers, and program participants with Dynamics 365 Sales Enterprise—free for up to 5 users and discounted pricing available for additional users.

Power Apps grant
With the extensibility to connect to hundreds of other business systems, databases, and other apps, IT teams can make app development more efficient and secure with Power Apps—now free for up to 10 users and discounted pricing available for additional users.
Customer stories

UNICEF Netherlands
The United Nations Children’s Fund (UNICEF) works in over 190 countries/regions and uses Dynamics 365 to help fulfill the potential of millions of children.

Dynamics 365 Customer Engagement Enterprise Applications
Engage your constituents across the relationship lifecycle with our Sales, Customer Service, Field Service, and Project Service Automation applications.

Business Central Essentials
Sold and implemented through a global network of Dynamics 365 partners with industry expertise.

Power Apps
Quickly build and share low-code apps or leverage template apps built by Microsoft. “Per App” pricing gives users access to just one app, whereas “Per User” enables users to use unlimited apps within their nonprofit.
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*See Offer Terms and Conditions. Nonprofit discounts are applied on top of commercial pricing for eligible customers. (95% discount refers to nonprofit promotional offer price compared to the standard list price of Power Virtual Agents at $1000 USD and Additional Chat Sessions at $450 USD when there is no promotional offer in market.)