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Microsoft Unified Support

Designed to help you maximize your Microsoft investment.

Offering comprehensive support that covers your entire organization, this new model provides greater value and return across your Microsoft investment by fundamentally changing your support experience


What customers are saying about the new support model

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ATC

"We’re using Microsoft to move from reactive to proactive support. It means better performance and a more cost-effective support operation."

Robert Forras, Director of IT, ATC 

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World Vision

“Unified Support isn’t just more or better support. It’s the opportunity we needed to make every staff member a proactive problem solver.” 

Brad Bagely, Director of DevOps, World Vision Canada 

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Nektar

“Three years ago, we were spending 90% of our Premier agreement to do break-fix. As of last year, we are spending 90% of our Unified agreement to implement new technology.”  

 —John Cummings, VP Information Technology, Nektar Therapeautics 

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Pearl Abyss

 “The combination of Azure and Unified Support is exactly what we need to deliver great, dependable customer experiences.” 

Jong-In (Jay) Ra, General Manager of Game Platform Team 

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Check out the following resources to learn more