To install Windows Support Tools

You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.


Insert the Windows CD into your CD-ROM drive.


Click No if you are prompted to reinstall Windows.


When the Welcome screen appears, click Browse this CD.


Go to the \Support\Tools folder.

For complete Setup information, refer to the Sreadme.doc file available in this folder.


Double-click Setup.exe.


Follow the instructions that appear on your screen.


Certain Support Tools, if used improperly, might cause your computer to stop functioning. It is recommended that only experienced users install and use Support Tools.


The Support Tools and the Support Tools Help are in English only.

The Setup program installs all the Support Tools files on your hard disk and requires a maximum of 14 megabytes (MB) of free space.

Setup creates a Windows Support Tools folder within the Programs folder on the Start menu. For information about individual tools, click Tools Help. Tools with Windows interfaces can be selected from the Tools menu.

Related Topics

Windows Support Tools

Windows Support Tools on the CD

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