Enabling mobile access
A big part of creating a One Digital Workplace program at Rabobank was giving employees the means to use their personal devices to be productive when they’re away from the office. Before the bank started its digital transformation journey with Microsoft 365, people had to be in a bank office to access their documents and data.
After the deployment of Microsoft 365, Rabobank was able to open its environment without compromising security. “The ability to more securely access documents through Microsoft Teams and OneDrive from mobile devices means people can easily work in different locations, but still keep our data and documents highly protected in our environment,” says Erik Passchier, Global Head of IT Infrastructure at Rabobank.
For mobile device management and mobile application management, the bank uses Microsoft Intune, included in Microsoft Endpoint Manager. “Intune gives us the opportunity to safeguard corporate data, no matter what device someone is using. Employees can now use personal devices and move seamlessly between corporate and private apps,” says Abe Boersma, Global Head of Workplace Services for Rabobank. Rabobank uses app protection policies in Intune to prevent company data from saving to the local storage of the device and restrict data movement to other apps that aren't protected by app protection policies.
Now employees across the Rabobank ecosystem are finding that they are increasing efficiency by getting work done on the go. Boy Sleddering, Senior Vice President Corporate Communications at Rabobank, says, “Before, I only had access to email while out of the office. Now if I’m traveling to work on the train or working from home, I can call colleagues and we can work together in the same document. The ability to be more mobile is a huge step forward.” Increasing security and mobility so that employees can work from their homes, during their commutes, or at customer sites meant developing a strategy for robust identity and access management, led by Microsoft Azure Active Directory (Azure AD).