Here are some tips to get you going with your new Surface Pro 4.

+ Get to know your Surface Pro 4

Here’s a quick overview of Surface Pro 4.

Features on the front of Surface Pro 4
Features on the back of Surface Pro 4

For more info, see Surface Pro 4 features.

Charge your Surface Pro 4


Step 1:  Connect the two parts of the power cord.
Step 2:  Connect the power cord securely to the charging port.
Step 3:  Plug the power supply into an electrical outlet.

Connect the Cover


If you have a Type Cover for Surface Pro 4 (sold separately), snap it into place and open the kickstand.

Set up your Surface Pro 4


Press the power button to turn on your Surface Pro 4. Windows starts and guides you through the setup process. For more info, see Set up your Surface.

+ Using touch with Surface

Here are some of the ways you can interact with your Surface Pro 4’s touchscreen.

+ Get to know Windows

New to Windows 10? Get to know the Get Started app.

The Get Started app will help you get the most out of Windows 10. It can help you get on the web, navigate your device, move files, set up printers and hardware, and more. Any time we add new features to Windows 10, the app will update automatically to help you with those, too.

For demos on how to use Windows 10 features on Surface, go to What would you like to do?, select Tablet, and select a task.

Keep your Surface performing its best by getting the latest performance and security updates. See Install Surface and Windows updates.

+ Working with apps

Apps to help you stay connected, entertained, informed, and productive come pre-installed and ready to use on your Surface.

To see a list of installed apps, go to Start Windows logo, and select All apps. Select an app to open it.

To pin an app you use frequently to Start or the taskbar, press and hold the app in the All apps list, then release it. (Or, right-click the app in the All apps list.) Then select Pin to Start or Pin to taskbar.

Windows Store logo

You can install more apps and programs from the Windows Store, websites, or a CD or DVD. For more info, see How to install programs on Windows 10 and Explore the Store.


+ Using Surface Pen with OneNote and Cortana

OneNote icon

Use Surface Pen (Surface Pro 4 version), included with your Surface Pro 4, to open OneNote and Cortana, take screenshots, mark up presentations, sign documents, and enjoy art apps.

Surface Pen (Surface Pro 4 version) features

Before you use your pen, you’ll need to pair it with your Surface Pro 4. If you didn’t pair your pen during setup, you can do it manually. See Pair your Surface Pen with your Surface to learn how.

If you have problems using or pairing your pen, see Troubleshoot Surface Pen (Surface Pro 4 version) for help.

To open Cortana or Search, just hold down the top button pen for a second or so, then enter your question.

Use Surface Pen with OneNote

Click – Write – Done

Click the top of the Surface Pen (Surface Pro 4 version) and start writing a Quick Note—like a yellow sticky that you’ll never lose. You don’t even need to unlock your Surface.

Click again to write another note or press the power button on your Surface to put the screen back to sleep.

Signed in? Click to open OneNote

While you’re signed in on your Surface, click the top of the pen to open your most recent notes. Write in any of your OneNote notebooks or review and organize the notes you wrote while your Surface was locked. Click the top of the pen while you’re using OneNote to open a new Quick Note.

Your notes are saved automatically in OneNote and synced to your OneDrive (online cloud storage), so you can keep your notes, clippings, sketches, photos, and files organized and accessible from anywhere.

Double-click to save a screenshot to OneNote

Double-click the top button on your Surface Pen to take a screenshot. Then, select what you want to capture in the screenshot by dragging the tip of the pen from one corner of your selection to the opposite corner. When you lift the pen tip, your selection appears in a new page in OneNote.

As many notebooks, sections, and pages as you need

Many notebooks, all in OneNote

Create as many notebooks as you need—they’re all right there in OneNote. Use sections, pages, and tags to make things easy to find. Find what you need in a flash by searching one notebook, or all of them.

OneNote sections and pages
View your notebooks, and the sections and pages in the current notebook.

Each Quick Note is its own page.

You can drag any page into the notebook and section where it belongs.

Send a page or share a notebook

Share a OneNote page

Share a page

Select Share OneNote Share Page icon in the upper-right corner to share a page in OneNote through email or social media.

Share a OneNote notebook

Share a notebook

To get a link to a whole notebook that you can paste into an email or file:

Step 1: 

Select Menu  Menu icon in the upper-left corner to open the list of notebooks.

Step 2: 

Right-click the notebook you want to share and select Copy Link to Notebook.

What people are able to see depends on the settings for the OneDrive folder containing the notebook. For info on setting permissions, see Share files and folders.

+ Using the Type Cover touchpad and keyboard

The specially designed Type Cover for Surface Pro 4 clicks into place, giving you a traditional keyboard, gesture-enabled touchpad, and protective cover all in one slim package. Surface Pro 4 Type Cover with Fingerprint ID includes a fingerprint reader you can use with Windows Hello to sign in with a touch.


Typing Covers are sold separately.

Here are the buttons and gestures you can use on the touchpad:

Touchpad settings

If your cursor jumps while you type or the touchpad seems to respond too quickly to accidental touches, you can change touchpad settings to make it work the way you like—or turn the touchpad off altogether.

To change these and other settings:

Step 1:  Attach the Cover.
Step 2:  Go to Start Windows logo, and select Settings > Devices > Mouse and touchpad.

For more info, see Change touchpad settings.

The Type Cover keyboard

Type Cover for Surface Pro 4 has a standard keyboard layout and includes backlit keys. Special shortcut keys and function keys help you do common tasks quickly. For detailed info about adjusting keyboard backlighting, using the shortcut keys, and more, see Type Cover.

When you want to use your Surface as a tablet, simply fold the Cover back––or close it when you’re on the go. When the Cover is closed, it protects your touchscreen and puts your Surface to sleep.

Fingerprint reader (Surface Pro 4 Type Cover with Fingerprint ID only)


Fingerprint reader on Surface Pro 4 Type  Cover with Fingerprint ID

If you have the Surface Pro 4 Type Cover with Fingerprint ID, you can set up your Surface to sign you in with a simple finger tap. For more info, see http://www.surface.com/fingerprintsetup.

+ Set up your mail

Use the Mail app or Outlook, if you have it, to read and respond to email messages from your email accounts. Here’s how to get started.

Two mail apps
Mail app in Start

Mail app

The first time you start the Mail app:

If you signed in to your Surface with a Microsoft account , your mail account is already set up. You can add other accounts, from Outlook, Gmail, AOL, Yahoo!, and even your work email (Exchange ActiveSync).

If you signed in to Surface with a local account, your mail account isn’t yet set up.

Here’s how to add an email account in the Mail app:

Step 1:  Go to Start Windows logo, and select Mail.
Step 2: 

Select Add account.

Choose the type of account you want to add and follow the on-screen instructions.
You’ll need your user name (email address) and password to set up most email accounts. In some cases, you’ll need to provide more info, which you can usually find on your email account’s website.

Outlook 2016 in Start

Outlook 2016

If you already have Outlook 2016 installed, here’s how to add an email account:

Step 1:  Go to Start Windows logo, and select Outlook 2016.
Account setup starts the first time you start Outlook.
If you don’t see Outlook on your Start menu, you can pin it there. Go to Start Windows logo, and select All apps. Press and hold (or right-click) Outlook 2016 and select Pin to Start.
Step 2:  On the first page of account setup, select Next.
Step 3:  On the Add an Email Account page, select Yes > Next.
Step 4:  On the Auto Account Setup page, enter the required account info (name, email address, and password) and select Next.
Step 5: 

After Outlook completes your account setup, you can either:

  • Select Finish.
    or
  • Select Add another account.
Notes
  • If Account setup doesn’t start when you select Outlook 2016, you already have an account set up. To add another account, open Outlook and select File > Account Information > Add Account.

+ Move files to your Surface Pro 4

Use OneDrive or removable media to add music, pictures, videos, and documents to your Surface.

Use OneDrive

For info on how to use OneDrive to move your files, see Using OneDrive on Surface and Move files to your Surface. You can also set up another PC to allow you to copy files to OneDrive remotely. For more info, see Fetch files on your PC.

Use removable media to add files

To add files to your Surface from a USB flash drive or microSD card:

Step 1: 

Insert the USB drive or microSD card into the port or slot on your Surface.

USB port on Surface Pro 4
USB 3.0 port on Surface Pro 4
microSD card slot on Surface Pro 4
MicroSD card slot on Surface Pro 4
Step 2: 

Select File Explorer File explorer icon in the taskbar or press the Windows logo key Windows logo key +E.

Step 3:  Navigate to the USB drive or microSD card and select the files you want to move or copy.
Step 4: 

Right-click your selection and select Cut or Copy. Then right-click your destination folder and select Paste.
You also can drag the files you selected to the destination folder to move them. To copy the files, hold down the Ctrl key before you drop the files into the destination folder.

For more info, see Move files to your Surface.

+ Accounts on your Surface

The account you use to sign in on your Surface stores your settings, preferences, and more. For the best experience, use a Microsoft account (an email address and password) to sign in. That gives you seamless access to your Windows apps and social media and backs up your files and photos in the cloud.

Microsoft account or local account: See which kind you’re using

  • Open Start Windows logo, select your profile picture, and select Change account settings.
    Info about your account appears under your name:

    • If you see an email address, you’re using the Microsoft account with that email address.

    • If you see Local account, your account is just on your Surface (not connected to the cloud).
      To switch to a Microsoft account, select Connect your Microsoft account
    • If a you see a network domain (domain name\user name), you’re using a domain account, such as an account for your workplace.
      To connect your Microsoft account to your domain account, select Connect your Microsoft account

Change your password, picture, and other account settings

You can change your password, add or change the picture for your account, and connect to or disconnect from a Microsoft account. Here’s how:

Step 1: Open Start Windows logo, select your profile picture, and select Change account settings.
Step 2:

Change your account settings by selecting one of the options on the left:

  • Your account: You can you can add or create an account picture, connect or disconnect from a Microsoft account, and access other account settings online.

  • Sign-in options: You can change your password, create a picture password or PIN, and choose whether a password is required when waking your Surface from sleep. To make these changes, you’ll need your account password. If you don’t have a password, you can create one here.

  • Work or school: If you have an account on a network that you sign in to for work or school, you can connect your Surface to that network. Ask your network administrator or IT department for the info you’ll need to join that network.

  • Sync your settings: Your Microsoft account makes it easy to have the same theme, apps, and browser settings on all your devices. If you’d rather that some of these settings be unique to your Surface, you can turn off sync here. For more info, see About sync settings in Windows 10.

Set up Windows Hello

Since Surface Pro 4 includes an infrared (IR) camera, you can set it up to recognize your face and sign you in automatically.

If you’re using Surface  Pro  4 Type  Cover with fingerprint reader, you can set up your Surface so you sign in with a finger tap. For more info, see http://www.surface.com/fingerprintsetup.

To set up Windows Hello, go to Start Windows logo, select Settings > Accounts > Sign-in options, and make your settings under Windows Hello. For more info, see Windows Hello.

Add an account to your Surface

Step 1: Sign in with an administrator account.
Step 2: Open Start Windows logo, select your profile picture, and select Change account settings.
Step 3:

Select Family & other users > Add someone else to this PC.

Step 4:

Follow the on-screen instructions to set up the account.

You can change account levels after you set up an account. To learn how, see Change another user’s account type.

Create a child account on your Surface

Step 1: Sign in with an administrator account.
Step 2: Open Start Windows logo, select your profile picture, and select Change account settings.
Step 3:

Select Family & other users

Step 4:

Under Your family, select Add a family member > Add a child, and choose one of the following:

  • To use the child's existing Microsoft account email address, enter the child's email address and select Next.

  • To create a Microsoft account for the child, select The person I want to invite doesn’t have an email address. Follow the on-screen instructions to either associate the new Microsoft account with an email account that the child currently uses or set up a new account.

If you want to limit your child's computer time or limit the apps, websites, and games your child can access, you can. See Set up your family to learn how to turn on Family Safety features that are built into Windows.

For more info on adding, removing, and managing your accounts or your kids’ accounts, see All about accounts.

+ Power states: On, off, sleep, and restart

Here's how to turn your Surface on and off and restart it.

State

What to do

On or wake

Press and release the power button on your Surface. Or, press the top button on Surface Pen to wake up your Surface.
If nothing happens, connect the power supply and press the power button again.
If your Surface still doesn’t turn on, see Surface won’t turn on, Windows won't start, or the battery won't charge.

Off or shut down
  • Go to Start Windows logo, and select Power > Shut down.
InstantGo Do any of the following:
  • Press and release the power button on the top edge of your Surface.
  • Don’t use your Surface for a few minutes.
  • Go to Start Windows logo, and select Power > Sleep.
  • Close your Type Cover for Surface Pro 4.
    (Only the Type Cover designed for Surface Pro 4 puts it into InstantGo. If you’re using a different Typing Cover, closing it won’t put Surface Pro 4 into InstantGo.)
Restart

Go to Start Windows logo, and select Power > Restart.

For more info, see Surface power states.

+ Browse the Internet

Microsoft Edge logo

Microsoft Edge works with Cortana to help you get the most from the Internet—and you can use your Surface Pen or touch to create Web Notes that you can save or share.


To open Microsoft Edge, select it from Start or the taskbar. Or, go to Start Windows logo and select All apps > Microsoft Edge.

Browsing tips


  • Select Add to favorites and reading list Favorites icon to add a page to your reading list or a favorites folder.
  • Select Hub Hub icon to view items in your Favorites folders Favorites icon, Reading list Reading list icon in Microsoft Edge, History History icon, or Downloads Download icons.
  • Select Reading view Reading view icon to clear away everything but the article you’re reading. Select it again to view the entire page.

For more info, see Microsoft Edge and What is Cortana?

+ Protect your Surface

In addition to the standard limited warranty, you can protect your new Surface with Microsoft Complete.


Answer Desk

With Microsoft Complete, you get:

  • 2 years of technical support from Answer Desk.

  • An additional year of limited warranty coverage.

  • Accidental damage protection—even from drops and spills.*

Ask about Microsoft Complete where Surface is sold.

Business customers: Your extended warranty options may vary. See Microsoft Surface Support for Business for more information.

*Deductible applies for Accidental Damage Claims: Limit 2 Claims

+ Other topics

For more information on how to use your Surface Pro 4, use the Surface app or visit Surface Support.