We’re sorry you’re having trouble.
Depending on the problem, you may be able to fix it yourself, or with some help. Or, you may need to send it in for service. No matter what the problem is, our mission is to get you back up and running as quickly as possible.
Option 1: Troubleshooting10 minutes or less
Quickly solve the problem yourself using the steps in our support articles.Get Started
Option 2: Talk to an Answer Tech30 minutes or less
Chat online or request a call from an agentGet Started
Option 3: Send my Surface in for serviceUp to two weeks