Surface for Business

Contact Surface warranty and software support

Contact us to get help with hardware and software issues, or ask questions about your extended warranty service plans.

Applies to

Surface Book, Surface Pro 4, Surface Pro 3, Surface 3, Surface Pro 2, Surface 2, Surface Pro.


For businesses, government or educational institutions

Call to submit an incident (fees may apply*)

Submit an incident online (fees may apply*)

For Microsoft Premier Customers

Submit an incident with Microsoft Premier Online (fees may apply*)

*Customers opening incidents for hardware issues will not be charged unless the issue is determined to be outside of warranty coverage.