How to boot into Safe Mode on Surface

If you’re having trouble loading Windows on your Surface, try booting into Safe Mode to resolve errors or restore your Surface to an earlier point in time.

Se aplica a

Surface Book, Surface Pro 4, Surface Pro 3, Surface 3, Surface Pro 2, Surface Pro.


To boot into Safe Mode you will need a USB recovery drive. For info about how to create and use a USB recovery drive, see Create a USB recovery drive and Using a Surface USB recovery drive.

Here’s how to boot into Safe Mode on your Surface:


Nota
You must have a Surface Typing Cover or a keyboard to follow these steps.
Step 1: Make sure your Surface is shut down and plugged in.
Step 2: Insert the USB recovery drive into the USB port.
Step 3: Press and hold the volume-down button while you press and release the power button. When the Surface logo appears, release the volume-down button.
Step 4: When prompted, select the language and keyboard layout you want.
Step 5: On the Choose an option screen, select Troubleshoot > Advanced Options > Command Prompt.
Step 6: At the command prompt, enter bcdedit /set {bootmgr} displaybootmenu yes and press Enter.
Step 7: At the command prompt, enter exit and press Enter.
Step 8: Select Turn off your PC.
Step 9: Press the power button on your Surface to turn it back on.
Step 10: Using your Cover or keyboard, press F8 when the Windows Boot Manager screen appears, to go to Startup Settings.
Step 11: Press 4 to enable Safe Mode. Your Surface will perform a disk check and a scan and repair, and will then restart.
Step 12: Using your Cover or keyboard, press F8 when the Windows Boot Manager screen appears, to go to Startup Settings.
Step 13: Press 4 to enable Safe Mode. Your Surface will start in Safe Mode. Sign in to your Surface.
Step 14: Go to Start Windows logo, and select Power > Restart.
Step 15: Using your Typing Cover or keyboard, press Enter when the Windows Boot Manager screen appears, to boot into Windows. Your Surface will start normally.
Step 16: Sign in to your Surface.
Step 17: Press and hold (or right-click) Start Windows logo, and select Command Prompt (Admin) > Yes.
Step 18: At the command prompt, enter bcdedit /set {bootmgr} displaybootmenu no and press Enter.
Step 19: Go to Start Windows logo, and select Power > Restart.