If you have experienced any one of the following, you may be eligible to receive replacement media:
- CD(s) received will not properly install
- CD(s) noticeably damaged on receipt
- CD(s) damaged during preinstallation process
Based on your feedback, this program has been designed to:
- Eliminate the need for system builders to contact distributors for replacement media, and instead enable fulfillment directly from Microsoft.
- Simplify and streamline the replacement process and eliminate the cost to system builders.
Media replacement is available to system builders in all countries worldwide, with the exception of China. The following OEM software versions are supported for replacement under this program:
- Windows 8 Pro
- Windows 8 Standard
- Windows 7 - Professional, Home Basic, Home Premium, Ultimate
- Windows Home Server
- Windows Server 2008 - Standard, Enterprise, Datacenter
- Windows Small Business Server 2011 Essentials
- Windows Small Business Server 2011 Premium Add On
- Windows Small Business Server 2008 - Standard and Premium
- Windows Server for Windows Essential Server 2008
- Windows HPC Server 2008
- HPC Pack 2008
- Windows SQL Server 2008 for Small Business
- System Center Data Protection Manager Server 2007 - Standard and Enterprise
- Windows 8 SL (Single language)
- Windows PRO GGK for Win 7 and 8
Media Replacement Ordering Instructions
If you are a system builder and would like to request replacement media listed above, please click on and complete the Media Replacement Form below. Once you have provided the required information, including Certificate of Authenticity (COA) details, a submission confirmation message will be sent to you via email.
Please click here to access the Media Replacement Form.