Microsoft Dynamics CRM helped Grant Thornton increase tracked opportunities by 450%
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Microsoft Dynamics CRM solutions

Are you selling effectively?

Your customers know more than ever before—making buying decisions before you can even engage. Has your sales team adapted to the new customer journey?

Reimagine sales with
Microsoft Dynamics CRM
CRM pour équipes de vente

Are you providing customer care everywhere?

Your customers are everywhere and, to serve them effectively, that's where you need to be, too. Provide responsive, relevant, effective service—anywhere, any time, on any device. Inspire loyalty, empower agents, and drive service resolution.

Earn customer loyalty with
Microsoft Dynamics CRM
CRM for marketing

Could you be marketing smarter?

Marketing solutions are often fragmented, making it nearly impossible to track effectiveness, much less track return on investment. What's worse is that those who feel it the most are your customers! We can help.

Unleash your marketing potential with Microsoft Dynamics CRM

Are your people able to leverage the power of social?

Are they part of the social conversation? After all, social insights can inform great customer experiences, helping you to ensure that your messages are resonating as you watch for trends that can impact your brand. But it shouldn’t cost a fortune or be limited to a few—it should be part of everything you do.

Get social with Microsoft Dynamics CRM

See it in action

See how these companies are advancing with Microsoft Dynamics CRM 2013. More stories

Video: May Bank and Microsoft Dynamics
Pandora and Microsoft Dynamics CRM
Servcorp and Microsoft Dynamics
Nissan and Microsoft Dynamics

What is CRM?

Customer relationship management (CRM) can help reduce costs and increase profitability by organising and automating business processes that nurture customer satisfaction and loyalty.

CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation. Deliver amazing customer experiences every time. Microsoft Dynamics CRM helps you turn every customer into a happy customer. Watch the Microsoft Dynamics Global Premiere Event to learn more about Microsoft Dynamics CRM 2013.

Microsoft Dynamics CRM offers both on-premises and cloud-based CRM solutions to meet your unique business needs. We also offer mobile CRM apps and platforms that allow you to manage your customer relationships on your mobile devices, and tools that integrate data and reporting from social media directly into your CRM application.

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