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Buy gifts now, enjoy extended price protection through January 31, 2026. Exclusions apply.**

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Frequently asked questions

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What does Microsoft sell?

Microsoft offers software like Windows OS and Microsoft 365, enterprise tools including Azure, Dynamics 365, and Teams, and hardware such as Surface Pro & Surface Laptop devices, Xbox consoles, and PC accessories. It also provides developer tools, cybersecurity solutions, and AI-powered experiences like Copilot, which brings intelligent assistance to apps and workflows. Browse Microsoft Store for deals on Surface, Xbox, and small business solutions.

What is Microsoft Store?

Microsoft Store is the official digital storefront for buying Microsoft products online. Consumers and businesses can access support, explore financing options, and find great deals on their favorite products. While physical locations have closed, the online store remains the central hub for shopping and discovering exclusive offers.

When is the next Microsoft Store sale?

Microsoft Store sales align with major shopping events such as Black Friday, Cyber Monday, Back to School, and seasonal promotions. But you don’t have to wait for a major sale to find great deals. Explore deals year-round on Surface devices, Xbox consoles and games, and small business solutions. To stay updated on seasonal and ongoing offers, you can visit the Microsoft Store deals page, sign up for email alerts, or follow Microsoft on social media for announcements about upcoming promotions.

How can I gift a digital game?

It’s never been easier to send someone a near-instantaneous gift on Xbox or PC. Find in-depth instructions here.

Where can I buy Microsoft and Xbox gift cards?

Gift cards for Microsoft and Xbox can be purchased here.

What’s Microsoft's return policy?

If you purchased a product from Microsoft Store, you can request a return. You'll then find out if your product is eligible for a return. If you purchased a product from another organization, you may contact that organization to inquire about returns or refunds (subject to their refund policy). You can check your Order history to verify what you've ordered from Microsoft. Learn more here.

How can I gift Xbox Game Pass Ultimate?

Visit Microsoft Store online and find the game, add-on, or subscription you wish to send as a gift. Then, click on “Buy as a Gift,” right below the buy button. After you log in to your Microsoft account, choose your payment method and you’re ready to go.

Does Microsoft Store offer financing?

Yes. Whatever your needs, we’ll help find a plan that works for you. Learn more 

Does Microsoft have a rewards program?

Yes. Earning rewards is simple, easy, and fun—just search, shop, or play with Microsoft and you’ll be on your way to earning more than ever. Learn more here.

**Buy gifts now, enjoy extended price protection through Jan 31, 2026. If we drop the price of a physical product or you find it lower at an eligible retailer, contact us and we’ll honour a one-time price adjustment. Exclusions apply.

 

* Offer valid on purchases of Surface devices made at Microsoft Store in Australia within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, (2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support to request price adjustment with order number and any other information requested by the Microsoft Store Sales representative. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.

Microsoft Store Offer Terms

Offers available for a limited time, while supplies last. Availability and pricing vary by location. Offers may not be combined. Other exclusions and limitations may apply. Not valid on prior orders or purchases; cannot be transferred or redeemed. Microsoft reserves the right to modify or discontinue any offer at any time.

Big Microsoft Store Sales and Savings

Get the things you want – and need – for less. Microsoft sales give you access to incredible prices on laptops, desktops, software and accessories. And whether you need to upgrade your work space, update your computer, connect with friends and family, or just want to kick back, play a game or listen to your favorite music, we've got you covered.

At the Microsoft Store, deals change constantly. So even though you'll always find great prices on the latest technology, the actual items available change on a regular basis. However, because the categories of products remain consistent, anytime you stop by you'll likely find great deals on things like:

Computers: You'll find laptops and desktops that are fast, powerful and feature crystal-clear images. Laptops boast long-lasting batteries, and many of our computers give you the option to use both a traditional keyboard and a touchscreen. 

 

Software: In order to get the job done right, you occasionally need to invest in new software. Fortunately, by shopping the latest Microsoft sales, you can keep your costs down and still get the features and functions you need. However, today's collection may not be the same as tomorrow's, so as your needs change check here first for software at a savings. 

 

Accessories: Our accessories will give you the power to do more with your favorite devices. But just like everything else in the sale section of the Microsoft Store, deals on accessories change quickly, so check back often and get the things you want for less.

 

^Offer valid with purchase of any new Surface Pro Copilot+ PC or Surface Laptop Copilot+ PC made between November 18, 2025 to December 31 2025 (the “Promotion Period”) after trade in of qualifying device where the customer submits the online trade-in claim for their used device, plus proof of purchase for new device during the Promotion Period, while supplies last. Available only in Microsoft Store online in Australia. Refurbished device purchases do not qualify for the offer. To be eligible for trade in, (i) you must own the qualifying device, (ii) the device must power on, (iii) the battery must hold a charge (the device must not be required to be plugged in to operate), and (iv) the device must be in fully-functional, working condition and not have broken or missing components, a cracked display or screen, liquid damage, modification(s) or the device warranty seal broken. The device cannot be password protected and must include its original chargers, accessories, and hard drive. Customer must mail in the qualifying trade-in device to be eligible for reimbursement within 15 days of completing the online trade-in process. You are responsible for deleting all personal data from your device before sending it. Neither Microsoft nor Teladvance will be responsible for any loss or misuse of data remaining on the device. Devices determined to not meet eligibility criteria may be shipped back to the customer or recycled. Recycled devices are not eligible for cash back. All trade-ins are final. Trade in value depends on device type and condition after inspection by Teladvance. All trade-ins and reimbursements are subject to Teladvance’s sole discretion and approval. Assessments will be made according to the published eligibility criteria. If you disagree with an assessment, you may contact Teladvance. See Microsoft Store Trade-in Program for steps and requirements. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 1 trade-in per qualifying Surface device purchase per customer. Nothing in these terms limits your rights under the Australian Consumer Law. By participating this program, you agree to the above terms and conditions.

 

^^Offer valid with purchases of qualifying new Xbox Series X or S consoles after trade in of qualifying Xbox, PlayStation and Nintendo consoles made between November 18, 2025 to December 31, 2025, where the customer submits the online trade-in claim for their used device between November 4 , 2025 and December 31 2025 (the “Promotion Period”), while supplies last. Available only in Microsoft Store online in Australia. Excludes refurbished devices. To be eligible for trade in, (i) you must own the qualifying device, (ii) device must power on, battery must hold charge and not be required to be plugged in to operate, and device must be in fully-functional, working condition without broken/missing components, cracked display/housing, liquid damage, and include original chargers/accessories and hard drive, and (iii) device cannot be password protected, must not have any modification(s) or have device warranty seal broken. To receive trade in value, you must purchase a Xbox Series X or S console and complete the online trade-in claim during the Promotion Period. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements within 14 days of completing the online trade-in process. You are responsible for deleting all personal data from your device before sending it. Neither Microsoft nor Teladvance will be responsible for any loss or misuse of data remaining on the device. Devices determined to not meet eligibility criteria may be shipped back to the customer or recycled. Recycled devices are not eligible for cash back. All trade-ins are final. See Microsoft Store Trade-in Program for steps and requirements. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Price discount does not include taxes, shipping, or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 1 trade-in per new purchase of Xbox console per customer. Nothing in these terms limits your rights under the Australian Consumer Law. This offer is operated by Teladvance, LLC. Any appraised value will be determined at trade in and provided by Teladvance, LLC. All trade-ins and reimbursements are subject to Teladvance, LLC and sole discretion and approval. Assessments will be made according to the published eligibility criteria. If you disagree with an assessment, you may contact Teladvance. By participating this program, you agree to the above terms and conditions.

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