Microsoft Store Tax Time Deals

Microsoft Store Offer Terms

Offers available for a limited time, while supplies last. Availability and pricing vary by location. Offers may not be combined. Other exclusions and limitations may apply. Not valid on prior orders or purchases; cannot be transferred or redeemed. Microsoft reserves the right to modify or discontinue any offer at any time.

Price Promise

Valid on purchases of physical products made at Microsoft Store online with a valid Microsoft Account for 60 days from the date the customer receives the product (“Offer Period”). Excludes Surface Hub, and Windows DevKit. Customer is eligible only if price of the purchased product is reduced during the Offer Period and in stock. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. Price adjustment will be provided in same manner as purchase method. Limit 1 price adjustment per product. Price adjustments apply only to purchase price and do not include taxes, shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time.

Returns

Available with eligible physical products purchased from Microsoft Store online. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. Microsoft reserves the right to modify or discontinue offers at any time. 

^Offer valid with purchase of any new Surface Pro Copilot+ PC or Surface Laptop Copilot+ PC made between April 15, 2026 to June 30 2026 (the “Promotion Period”) after trade in of qualifying device where the customer submits the online trade-in claim for their used device, plus proof of purchase for new device during the Promotion Period, while supplies last. Available only in Microsoft Store online in Australia. Refurbished device purchases do not qualify for the offer. To be eligible for trade in, (i) you must own the qualifying device, (ii) the device must power on, (iii) the battery must hold a charge (the device must not be required to be plugged in to operate), and (iv) the device must be in fully-functional, working condition and not have broken or missing components, a cracked display or screen, liquid damage, modification(s) or the device warranty seal broken. The device cannot be password protected and must include its original chargers, accessories, and hard drive. Customer must mail in the qualifying trade-in device to be eligible for reimbursement within 15 days of completing the online trade-in process. You are responsible for deleting all personal data from your device before sending it. Neither Microsoft nor Teladvance will be responsible for any loss or misuse of data remaining on the device. Devices determined to not meet eligibility criteria may be shipped back to the customer or recycled. Recycled devices are not eligible for cash back. All trade-ins are final. Trade in value depends on device type and condition after inspection by Teladvance. All trade-ins and reimbursements are subject to Teladvance’s sole discretion and approval. Assessments will be made according to the published eligibility criteria. If you disagree with an assessment, you may contact Teladvance. See Microsoft Store Trade-in Program for steps and requirements. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 1 trade-in per qualifying Surface device purchase per customer. Nothing in these terms limits your rights under the Australian Consumer Law. By participating this program, you agree to the above terms and conditions.

^^Offer valid with purchases of qualifying new Xbox Series X or S consoles after trade in of qualifying Xbox, PlayStation and Nintendo consoles made between April 15, 2026 to June 30, 2026, where the customer submits the online trade-in claim for their used device between April 15, 2026 and June 30, 2026 (the “Promotion Period”), while supplies last. Available only in Microsoft Store online in Australia. Excludes refurbished devices. To be eligible for trade in, (i) you must own the qualifying device, (ii) device must power on, battery must hold charge and not be required to be plugged in to operate, and device must be in fully-functional, working condition without broken/missing components, cracked display/housing, liquid damage, and include original chargers/accessories and hard drive, and (iii) device cannot be password protected, must not have any modification(s) or have device warranty seal broken. To receive trade in value, you must purchase a Xbox Series X or S console and complete the online trade-in claim during the Promotion Period. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements within 14 days of completing the online trade-in process. You are responsible for deleting all personal data from your device before sending it. Neither Microsoft nor Teladvance will be responsible for any loss or misuse of data remaining on the device. Devices determined to not meet eligibility criteria may be shipped back to the customer or recycled. Recycled devices are not eligible for cash back. All trade-ins are final. See Microsoft Store Trade-in Program for steps and requirements. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Price discount does not include taxes, shipping, or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 1 trade-in per new purchase of Xbox console per customer. Nothing in these terms limits your rights under the Australian Consumer Law. This offer is operated by Teladvance, LLC. Any appraised value will be determined at trade in and provided by Teladvance, LLC. All trade-ins and reimbursements are subject to Teladvance, LLC and sole discretion and approval. Assessments will be made according to the published eligibility criteria. If you disagree with an assessment, you may contact Teladvance. By participating this program, you agree to the above terms and conditions.