Inspiring Progress through AI-First Transformation

Cognizant, a global leader in Information Technology services, drives AI-led innovation, digital modernization and industry-centric transformation for its clients. Cognizant is investing in AI-led platforms and services to streamline business operations; revolutionize the employee experience and provide hand on AI access to all of its global associates. This internal transformation is critical to Cognizant’s strategy, bringing capabilities and lessons learned to its clients.

OneCognizant, the company’s home grown, AI-powered cloud platform, is redefining what it means to be connected and productive on a global scale. Designed as a personalized “front door” to the enterprise, OneCognizant empowers associates to seamlessly navigate over 500 applications, orchestrating more than 6,000 digital interactions and 80 enterprise agents—all with the ease of 20 million monthly launches. It’s not just a platform; it’s a bold leap toward a smarter, more intuitive workplace, where every employee’s journey is streamlined and elevated by the power of AI. 

Guided by an AI-first vision, OneCognizant delivers an intuitive, voice-enabled search experience and AI agent–supported actions that simplify daily tasks for employees. At its core is the 1C AI agent, powered by the Cognizant Neuro® AI Multi-Agent Accelerator developed by Cognizant AI Labs. This architecture connects a master agent with specialized sub-agents dedicated to various business applications and processes, enabling seamless integration, standardization, and scalability across the enterprise. The platform personalizes each user’s experience by drawing on roles, behavioral and usage patterns, preferences, and predictive analytics—offering dedicated persona hubs and curated content tailored to individual needs. Responsible AI adoption is embedded throughout the development lifecycle, ensuring ethical and secure deployment of AI tools and processes. With multi-channel availability spanning web, mobile, Teams, and Microsoft 365 Copilot, OneCognizant has achieved industry-leading mobile adoption, with over 70% of Cognizant’s 350,000 associates across more than 50 countries actively using the platform.

Empowered by intelligent systems, the Cognizant workforce is now more connected, agile, and resilient. Cognizant is leveraging its internal AI journey, leveraging industry partners and our internally built solutions, to enable clients to realize the value of AI in their organizations.

“AI is transforming the enterprise at every layer, from the inside-out and the outside-in. At Cognizant, we’re building agentic systems and domain specific models that rewire internal operations, while enabling new customer experiences and ecosystem value through responsible, context rich intelligence. With three decades of industry experience, we’re focused on real outcomes that expand what businesses can achieve by reshaping how work gets done and how value is delivered – from how we operate to how we help our clients grow.”

Ravi Kumar S.
Chief Executive Officer