Powering Progress with Intelligent Innovation

Larsen & Toubro (L&T) stands as a global powerhouse in engineering, procurement, and construction, as well as hi-tech manufacturing and services, with a presence spanning more than 50 countries. For over 80 years, L&T’s unwavering focus on its customers has cemented its leadership across diverse industries. Driven by a spirit of innovation and operational excellence, the company empowers organizations to deliver complex projects with precision and agility.

The company’s purpose is rooted in leveraging collective expertise to deliver sustainable solutions that shape the future, and its digital transformation is driven by a bold approach to AI. L&T has reimagined its operations by embedding intelligence throughout its operations, driving efficiency, and data-driven decision making at scale.

Drishti, L&T’s enterprise knowledge management system, exemplifies the company’s commitment to digital transformation. Deployed as a Microsoft Teams App, Drishti provides secure, organization-wide access to enterprise knowledge for a vast user base spread across offices and project sites. Drishti seamlessly integrates multiple Microsoft technologies, including Azure Blob, Document AI, Vector Database, Azure Cognitive Search, SharePoint Online, Bot Framework, and Language Understanding Intelligent Service. It leverages Retrieval Augmented Generation powered by advanced OpenAI models, enabling natural language interfaces and robust content summarization. Currently serving more than 10,000 employees, Drishti provides unified access to over 20,000 documents, 10,000 knowledge artefacts, and 8,000 lessons learned from previous projects. Innovation at L&T goes beyond experimentation, it is deeply embedded across functions. The AI-based Vendor Document Review System (“AI-VDR”) streamlines the critical process of reviewing vendor documents for technical and compliance standards. Leveraging Microsoft Document AI and OpenAI tools, the system extracts and compares information from diverse & complex documents, providing clear compliance indicators and reducing the workload for engineers by 30 to 35 percent. 

AI helps individuals perform tasks faster and works alongside teams to ensure accuracy and continuous improvement. AI-VDR leverages AI to accelerate project execution, optimize resource utilization, and deliver measurable business outcomes.

The Drishti platform has enabled secure, streamlined access to organizational resources, empowering employees to leverage collective knowledge and drive project success. The AI-VDR has reduced review times, improved compliance, and delivered significant efficiency gains across engineering disciplines. Together, these initiatives translate into faster project delivery, enhanced quality, and a stronger foundation for continuous innovation.

L&T’s AI journey underscores how technology can redefine enterprise capability. By harnessing Microsoft’s AI ecosystem, L&T is setting new benchmarks for innovation, efficiency, and sustainable growth, demonstrating how intelligent systems can truly power progress.