Empowering gig-workers of India
20 Million low-income, blue-collar workers in India face critical challenges: although TDS is deducted from their income, they often do not file their Income Tax Returns (ITRs). As a result, they fail to claim tax refunds, which is almost 2 weeks of their earnings. They also lack proof of income and are unable to access affordable credit from financial Institutions. The absence of scalable and accessible solutions in this area highlights the need for enhanced financial inclusion through simplified tax compliance and innovative products tailored for the real Bharat.
ClearTax leveraged AI to address this challenge, enabling low-income, blue-collar workers to easily file their ITRs and gain access to financial services. This initiative has been a significant step towards improving financial inclusion and providing scalable, accessible solutions for the real Bharat.
Enabling gig-workers to take charge of their financial lives
ClearTax has simplified the tax filing process with AI-driven solutions, educating individuals to become compliant and gain the necessary income proof for accessing affordable credit from Indian Financial Institutions.
The Azure OpenAI-powered Generative AI Agent, integrated into WhatsApp, addresses multiple pain points by enhancing awareness about taxes and filing, simplifying the complex workflow of tax filing, and overcoming language barriers with support for 9 vernacular languages.
This solution also manages the high variance in user actions and effectively addresses a wide range of concerns and fears related to tax filing. With nearly INR 300 million+ unlocked from tax refunds, ClearTax has created a transformative ~15x GDP impact through the refunds.
With 75% of them filing for the first time, our product grants access to formalised credit availability, saving them from exploitation.
Archit Gupta
CEO
GenAI has revolutionized the way we serve Indian taxpayers. Within just six months, we’ve leveraged the latest GPT models to build a groundbreaking product giving gig workers faster, more efficient, and affordable solutions that go beyond human capabilities
200,000+
blue-collar workers successfully filed ITRs independently
300 million
INR unlocked in tax refunds, improving access to credit opportunities
600x
cost reduction achieved by leveraging MS Azure services
ClearTax is India’s leading online tax-filing platform, offering a comprehensive range of tax and compliance solutions for individuals, businesses, and tax professionals. More details at https://cleartax.in
Classplus (Bunch Microtechnoligies Private Limited)
DarwinBox