Enhancing workflow automation
In the ever-evolving landscape of software as a service (SaaS) applications, agility and time to market stand as paramount concerns for product teams. For Exela, a strategic shift was imperative to infuse their existing SaaS applications with a layer of intelligence, making them smarter and more intuitive.
To address these challenges, Exela’s dynamic product team embraced a transformative integration with Azure OpenAI.
Personalised customer experiences
Exela’s commitment to customer-centric innovation took a giant leap forward as they unveiled a suite of enhancements empowered by Azure OpenAI (AOAI). Azure OpenAI is set to play a pivotal role in accelerating key facets of Exela’s document lifecycle management, product systems development lifecycle and analytics stack. This integration allows Exela’s customers to be at the forefront of personalised engagement, leveraging optimized workflow automation, and tapping into industry-leading AI decisioning capabilities.
Setting new benchmarks
What sets this accomplishment apart is the remarkable timeline – a mere 4 to 6 weeks to provide a natural language interface for endusers in multiple customer facing applications where third-party solutions take anywhere from 3 to 6 months. Exela’s agile approach not only accelerated the deployment but also set a new benchmark for efficiency and responsiveness in the ever-competitive SaaS landscape.
Par Chadha
Executive Chairman
Exela
Exela’s journey to hyper automate and leverage AI across its legacy platforms with Microsoft experts is truly disruptive, innovative, and benefits all our customers.
We are very proud of what we have been able to achieve together and excited about what lies ahead.
Exela’s customers can drive personalised engagement, optimised workflow automation and industry leading AI-decisioning capabilities.
Exela Technologies is a global leader in business process automation (BPA) and helps businesses automate their processes, improve efficiency, and reduce costs.
More details at https://www.exelatech.com
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